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  • Report:  #249517

Complaint Review: DPD Pools

DPD Pools - Pool Zone scam artist ripoff Niagara Falls New York

  • Reported By:
    Pennsville New Jersey
  • Submitted:
    Mon, May 21, 2007
  • Updated:
    Thu, May 24, 2007
  • DPD Pools
    231 71st St
    Niagara Falls, New York
    U.S.A.
  • Phone:
    800-768-1049
  • Category:

I PLACED AN ORDER. THE WEB SITE LOOKS GOOD. NO PHONE NUMBERS. I NEVER RECIEVED MY LINER OR A REFUND. I CAN NEVER GET A LIVE PERSON ON THE PHONE, JUST THE SAME MESSAGE THAT DIRECTS YOU TO THE WEB SITE (TO SCAM MORE PEOPLE)

ITS BEEN 3 WEEKS AND STILL NOTHING. I DID GET THE PRESIDENTS E-MAIL, I E-MAILED HIM AND HE STATED WITHIN 72 HOURS, WHAT A JOKE. WE THE PEOPLE WORK HARD FOR OUR MONEY. NOT TO BE SCAMED BY PEOPLE LIKE DPD POOLS AND CHARLIE, WE NEED TO GET A CLASS ACTION SUIT AGAINST THIS GUY, TRUST ME, I WILL MEET MR. CHARLIE IN PERSON.

BUYERS BEWARE OF CON ARTISTS LIKE DPD. DO YOUR HOME WORK FIRST

Alan
Pennsville, New Jersey
U.S.A.

1 Updates & Rebuttals


Alan

Pennsville,
New Jersey,
U.S.A.

DPD pools

#2Author of original report

Thu, May 24, 2007

UPDATE , I have received a total refund from DPD pools , I think the Management and communication and customer service and web site needs to improve . I had to get the BBB involved and sent several e-mails to the President of DPD pools to get my refund ,

It is now A Holiday weekend , and I have 35 people coming over to swim ? but I still have no liner , because of the miss leading information given to me by DPD pools , they need to service the customers or at least communicate a real time line ,

you dont advertise something on a web site , just to get business , because you will lose more bussiness by not having good customer service , and not communicating with the customer , its called PPM , ( piss poor Management ) I would like to give them another chance to get my business , but not if I cant talk to a real person over the phone with a good phone number to communicate .

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