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  • Report:  #629266

Complaint Review: Dr. Bass LLC

Dr. Bass LLC Marc Serio I paid Dr. Bass LLC (Aka MJS Services, Marc Serio with PayPal) $1351.35 on June 5th 2009 for Two DRB 2460 Neo bass cabinets 8 ohms each. As of today, August 5th 2010, I still have not received the cabinets Myrtle Beach, South Carolina

  • Reported By:
    Mark S — FPO AP Internet United States of America
  • Submitted:
    Thu, August 05, 2010
  • Updated:
    Thu, August 05, 2010

Viewed services available at http://www.drbasscabs.com, contacted Marc Serio by  e-mail correspondence May 30 2009, asked about shipping.


Received a full purchase price, including shipping of $1351.35. Also was informed by Marc Serio that there was a 4 week turn around time in making the cabinets on June 2nd, 2009.


Sent payment via Paypal June 5th, 2009.


Received e-mail from Marc Serio that neo drivers for cabinet construction were backordered on July 7th, 2009, after inquiring about a ship date.


Received nothing from Dr. Bass for months, emailed at end of December 2009, e-mailed several more times to no avail, Received nothing in return.


To date, have not received any correspondence from Marc Serio d/b/a Dr Bass LLC.

1 Updates & Rebuttals


Ronny g

North hollywood,
California,
USA

Try this...

#2Consumer Comment

Thu, August 05, 2010

Send a letter to them (certified)..better is with a legal letterhead, that you want your merchandise or a refund..or legal action will be taken.

I checked their BBB rating....not good...

BBB Rating

Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F.

Reasons for this rating include:
  • 28 complaints filed against business
  • Failure to respond to 21 complaints filed against business.
  • BBB does not have sufficient information to determine how long this business has been operating.
  • BBB does not have sufficient background information on this business.
  • One complaint filed against business that was not resolved.

I wonder if you are the complaint that was not resolved. Did you lodge one with the BBB yet?

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