Dr Chemdry Cook Bros Cleaning And Restoration destroyed my carpet . ripped the seam, put a hole in it Phoenix Arizona
Dr Chemdry ruined my carpet.
their cleaning process separated the seams.
they write quality assured, but they would not take responsibility for the rip they caused. i have before and after pictures.
we tried to negotiate the repair price, and offered them the $75 for their basic repair price, but they wanted $209 PLUS a $20 fee, ON TOP of the $120 we paid them to
clean the carpet.
we did not want a refund, we wanted to PAY them for the damage their cleaning process caused.
CJ
phoenix, Arizona
U.S.A.