Dr Goren Dosen Unscrupulous billing, legal harassment Alexandria, Virginia
This is the most incompetent and unscrupulous dentist I have ever seen! I made an appointment with this dentist simply because he is a "preferred" provider under my dental insurance plan. I made an appointment as I have some periodontal issues and the dentist I had who was great unfortunately opted out the insurance plan I have.
I gave them all the information they required, they ran the obligatory x-rays and he did a quick oral exam and concluded he "couldn't help me" but he was sure his buddy specialist could..who doesn't happen to accept the insurance I have. I explained I couldn't use that specialist because they don't take my insurance, and got the whole "Well you can't put a price on your health" speech.
Right then I knew I wouldn't be coming back. Then knowing this being a "preferred" provider of my
insurance company I knew the worst I would be on the hook for this visit was $30, which kind of sucks because he really provided nothing of value..but ok. Then I get a bill for $250 that must pay "immediately".
They claim they will do everything possible to submit your insurance and make sure you don't have to. But they are so incompetent they don't even know the process of the insurance that they partnered with to become a preferred provider. Long story short, next thing I know they turn it over to a collection agency and the bill is now $395! And both the collection agency and the Dr office staff were very rude and condescending and threatening to ruin my credit ..ultimately due to
their incompetence to follow of filing insurance claims with the company they partnered with! Unreal!
Not only did I get no service..and a speech on why I should pay his buddy specialist 100% out of pocket for something I pay for insurance to cover.. I got a lot of aggregation to
boot. Next I joined Angieslist and left an appropriate review so others may not fall into this healthcare trap. I just got a letter saying I was never a patient and if I did not remove my review he would pursue legal action!
Not only is this office unscrupulous and incompetent, they seek to squelch the right to free speech as protected under the US Constitution!