Complaint Review:
Dr. Greenwald Ronald
This
is my experience with Dr. Greenwald I feel I must share with public. In the
beginning of January 2010 I had my first visit to his office due to the extreme
pain I had in my back and sciatica. Doctor recommended surgery and prescribed a
pain killer (NORCO) alone with muscle relaxant medicine. While being seen by
the doctor in his office he accepted the personal phone call that lingered for
at least 5 minutes without any apologies or comments whatsoever, like I was not
there with my pain. I felt hesitant to agree for the immediate surgery and
consulted another doctor for the second opinion. The other doctor recommended a
blockade and to wait and see how this treatment will help before using the
surgery.
While waiting for the results of this treatment I ran out of original
and the single refill option for the pain killer medicine (NORCO). Today I
called my pharmacy to ask for the refill; however they asked me to call the
doctor for the approval of the extra refill, so I did. Today is Saturday,
however Dr. Greenwald was on call (lucky me) and receptionist said that the
doctor is going to call me back. When he did, I explained him my situation
asking to call the pharmacy. His response was: I do not do refills on the
weekends First I thought he is joking and said that my pain does not have
weekends and asked him to take the pharmacy number. He said he is not in the
position to take any numbers. I do not understand what kind of doctor on call
it is and why calling the patient without being prepared. Anyways, finally I
had to ask the pharmacy to call the answering service and to leave their number
so he can call them and at the end he did. I do not recommend anyone to use
this doctor.