Complaint Review: Dr Gregory Chan - Dr. Kent Cox

I had surgery from Dr. Gregory Chan and Kent Cox for correction of a deviated septum. Instead of getting the right side of my septum straightened out, my nose was completely gutted. Dr. Chan did the wrong procedures and got confused between left and right. His partner Kent Cox took all the cartilage out of the wrong side of the nose and did unauthorized sinus surgery. In addition, Kent Cox completely gutted my nose leaving me nothing more than a hollow shell.

I have lost most of my sense of smell and have pain in the throat with every inhalation. In addition, I have heavy obstruction in the right nostril. Gregory Chan and Kent Cox left me with one nostril and it prevents me from sleeping. I got by for 11 years with metal springs in the right nostril and a c-pap machine with a heated humidifier. Unfortunately the springs failed about 10 months ago, and I had to start sleeping sitting up and have an internal nose brace made. It is a real nightmare.

I have met people all over King County who have been mangled by these goons. Last week I met someone who had a septoplasty by Dr. Chan for treatment of an allergy. Three weeks prior I met someone who Dr. Chan tried to do a sinus operation without taking x-Rays in advance.

Several years earlier I met a woman who had a septoplasty by Dr. Cox and he gutted her nose the same way he did mine. He cut cartilage other than septal cartilage.

These are butchers! Stay away from them. They will mess you up. The state medical association will not discipline or suspend a butcher. They will only go after doctors for sexual misconduct.

To make matters worse, sleep doctors in Seattle are still referring people to Dr. Chan. This is truly frightening.

I could have gotten a better nose job from the local meet cutter at my neighborhood grocery store.

Randal
Renton, Washington
U.S.A.