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  • Report:  #763570

Complaint Review: Dr Kamran Broukhim / Dr John Cher

Dr Kamran Broukhim / Dr John Cher Parkside Surgery Double billing, Over billing the insurance & patient without knowledge and without written estimate or contract causing the insurance claim to be denied MDR, California

  • Reported By:
    ZOOTRO — MDR California USA
  • Submitted:
    Thu, August 11, 2011
  • Updated:
    Thu, May 10, 2012
  • Dr Kamran Broukhim / Dr John Cher
    POB 9224
    MDR, California
    United States of America
  • Phone:
    4242291446
  • Category:

1.  In the summer of 2010 we used an ENT known by Dr John Cher for a reason unrelated to this story. While in the room, I complained about my breathing. So the Dr. promised me that he can operate on my nose and he is to bill my insurance without costing me a dime. (Basically he agreed to forfeit my 20% PPO portion after billing the insurance). 

2.  There was no mention to an anesthesiologist bill or any agreement (verbal or written). The operation was done in November of 2010 AFTER I PAID A $1,000 and the rest (80% of the bill) was  to be billed to my insurance 

3.  Few weeks later I was notified by the insurance that the claim was denied for reasons:
(Multi billing by different doctors and duplicate billing with additional services and billing added to the invoice).

So basically the original Dr billed my insurance $6000 after I paid a $1,000 and then an $8,000 was billed as a second bill, then a $3,000 was billed by the above mentioned anesthesiologist. 

4.  We called the original surgeon's office and spoke with his office manager on 8 different occasions We informed them in writing of the error and asked them to straighten the billing We were  promised that there will be one claim.  She also assured us that she will mail me a newer copy of a final claim showing the insurance denial in which we can appeal
or file grievance with the insurance company.  

None of this took place and after many weeks went by, I get an additional bill from the above mentioned anesthesiologist demanding we pay the 3rd invoice of $3,000 the insurance denied based on multi and over billing without having the ability to sort things out or file an appeal with the insurance. 
 
Due to the excessive billing and discrepancies by Dr Cher's office (Parkside Surgery) and Dr Kamran Broukhim's office we were unable to file grievance with our insurance company.  We were attempting to do so again, however, we have yet to receive a final invoice from Dr Chers confirming the original claim sent to the insurance of $6,000. 
 
In Conclusion, I was reported to Experian by Dr Kamran Broukhim's company PYS MGMT GROUP PARTNERS LLC
Address: 
 11999 SAN VICENTE BLVD STE 440 
  LOS ANGELES, CA 90049  

I tried to dispute the negative info reported with Experian, but Dr Broukhim's company PYS MGMT GROUP PARTNERS LLC responded by submitting a patient's application info sheet claiming it as an agreement.

I am planning to sue this Doctor in Small Claims court up to the maximum amount of $7,500 for attempting to damage my credit report without any hard evidence of debt validity. I am also planning on filing a law suit against Experian for refusing to accept my proof vs the merchant.

PS  Dr Broukhim has an ownership at a Spa / Laser clinic facility in Westwood called Prive which has negative comments and bad reviews as well.

I hate to sound racist.  But I would never do business with Carpet merchants called Persians in West LA.

4 Updates & Rebuttals


drjcher

Malibu,
United States of America

UPDATE

#5REBUTTAL Owner of company

Thu, May 10, 2012

We spoke with the patient after noticing that he posted a Ripoff Report about the practice. The patient had agreed to remove it due to his statement being false. Patient also fowarded us the email he sent to the site requesting to remove the post. I REQUEST YOU REMOVE IT ASAP! IF ANY QUESTIONS PLEASE FEEL FREE TO CONTACTS US. 


Romello

California,
USA

**** Error in billing was CAUSED BY BILLING Company and NOT Dr John Cher ***

#5Author of original report

Fri, January 20, 2012

**** Error in billing was CAUSED BY BILLING Company and NOT Dr John Cher ****


Romello

California,
USA

Error in billing was caused by Billing Company and not Parkside Surgery

#5Author of original report

Tue, January 17, 2012

Account was settled and in good term with Dr Cher from Parkside Surgery.  Patient is satisfied with Dr. Cher and the Parkside Surgery


Romello

MDR,
California,
USA

Dr Kamran Broukhim / Parkside Surgery

#5Author of original report

Tue, January 17, 2012

Dr Kamran Broukhim / Dr John Cher Parkside over billing the insurance & patient without knowledge and without written estimate or contract causing the insurance claim to be denied 

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