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  • Report:  #290541

Complaint Review: Florida Fertility Institute - Tubal Reversal Experts

Dr Mark Sanchez - Dr Edward Zbella "The Worst Tubal Reversal Surgery" Absolutely Devastated! Clearwater Florida

  • Reported By:
    Jacksonville Florida
  • Submitted:
    Tue, December 11, 2007
  • Updated:
    Thu, July 25, 2013
  • Florida Fertility Institute - Tubal Reversal Experts
    2454 N Mcmullen Booth Rd # 601
    Clearwater, Florida
    U.S.A.
  • Phone:
    904-796-7705
  • Category:

I had a tubal reversal surgery done on 10-13-2005 in Clearwater by Dr Mark Sanchez and Dr Edward Zbella. To my findings from my gyn on 8-27-2007 my tubes were ruined after this surgery. The Drs gave me a consult the day of my surgery describing what method of tubal reversal they would perform on me (even drawing me a diagram showing how they would reconnect my tubes ); however, they performed a total different surgery without me or my husbands consent. Dr. Sanchez states when he went in I had a totally different tubaligation done from what my previous DR. described in his op notes. However, Dr. Sanchez failed to order my pathology report which would have given him the true diagnosis of what tubal ligation was performed on me. This particular information he needed was included in the pathology report. By not finding this out caused my surgery to fail and the Dr performed a total different surgery on me. I did not get a surgery reconnecting my tubes, instead I got a total different surgey. I would not have opted for this type of surgery considering the success rate. I would have selected another option, being I was a self pay. This cost me $6500 plus room and board and a lot of pain, anxiety, and false hope, and 4 weeks off from work because I did not heal to where I could go back to work in 10 days.

I am devastated because my fallopian tubes have be ruined from this surgery. I have scar tissue from the type of surgery he performed and my tubes are now completed blocked, both of them beyond repair.
I have tried to work this out with the Dr. asking for a refund of some sort so that I can visit another infertility doctor for an IVF procedure or to see if this procedure somehow can be corrected by another doctor; however after a second opinion by a reputable Dr. in Kentucky states it is almost impossible to correct because Dr. Sanchez did not perform the procedure correctly from his findings. Dr. Sanchez will not give me a refund just a $3000 credit to use he services again for IVF. I was quite uncomfortable because this DR did not give me any followup care or not even a phone call at the hotel after my first surgery. I had a empty feeling inside as if I had been robbed. Anyway, I did not know where to turn because I am still desparate for his services which will cost me and additional $8100 for IVF with the $3000 credit they are giving me, totally $11,100 for IVF.

After a lot of praying my partner encouraged me to go ahead with this doctor since I have a credit with them. I was scheduled for injections to start my IVF procedure on 12.17.2007 and had completed all my labs requested by them costing me additional fees. Being this Dr. never gave me and my partner a consult. My partner had a few questions wanting to know what is expected of him as far as what labs/test will be needed from him because I did not really know being I had no consult. So, I gave the nurse Tracy his number to call him and answer his questions ABOUT THESE SPECIFIC TESTS. As she spoke to him, he said she was very nonchalant and cold to him with no type of compassion. He described feeling as if he was being hustled by a used car salesman. He says he has never felt so uncomfortable before by someone he was going to be paying some of his money to. He also stated that she told him that I was married, and that my file states I am married to D... R He advised her that that is my file and this is something she should have questioned me about. Anyway after this he definitely does not want to use their services and I now have to seek another IVF Doctor which I am sure is the best decision. Now, he is not comfortable either. Also, for the record I am not married my husband is deceased!! Which is in a letter I sent to them on 8/27/07 when I found out the devasting news from my HSG.
My questions:
Am I entitled to a full refund from my surgery?
Are they liable for destroying my tubes by not ordering my pathology report (which includes the information they needed) being they were performing a surgery?
Is this breech of confidential information in my file about my marital status?
Mind you I wrote a letter to them stating my husband was killed in a car accident, I am widowed. If I was her main concern, she would have known that because all this information is in my file from a letter I sent then on 8.27.07 Please advise me of these issues. I don't know what to do. I still desparate seek the services of an infertility Dr. but I have money tied up with this doctor who will not give me a refund to move forward. I am 38 years old and I need to do these services as soon possible if I plan to have another child. What do I do from here

Rhonda
Jacksonville, Florida
U.S.A.

4 Updates & Rebuttals


christina

fort myers,
Florida,

IM A PATIENT OF SANCHEZ

#5REBUTTAL Individual responds

Thu, July 25, 2013

 IM A PATIENT OF DR.SANCHEZ .I HAVE PROOF WITH SURGERY DATE LETTER AND FOLLOW UP LETTER I HAD MY TUBAL REVERSAL DONE 2/17/2012 dr sanchez told me to wait 30 days to try to concieve i bet hou sweetheart i got pregnant after my first period i was postive by april 2 2012 had my precious lil baby boy on decembrr 7 2012. Im now currently 22 weeks with my second child i will be having my lil girl on november 25 2013 i had tubes tied and.cut in 2008 . My ob said it was irreversable i started lookin for tr dr.ran accross sanchez call him he told me to send the path report and he said my is reversable .. All i can say is i already have 2 blsssings from,this office.and it hurts ke to see someone dog dr sanchezthey were real comfort over the phone and i arrived real late 3 hours after my time he still put me in and had me done by 5 ... And i stay til at at bayfront and all nurses were so helpful . I think you are at fault to by not sending him the path report because he did Sk me for mine god bless and i send my,miracles tosard your way my kids are thd preciousest thing thank u sanchez and staff


Pecanfrost

Jacksonville,
Florida,
U.S.A.

Reply

#5Author of original report

Wed, November 11, 2009

We are not talking burgers and fries here idiot! This matter has been settled, trust me on that!!!!!! So, I know what I was due! Good luck on your experience and your own personal situations. I just know what happened to me! Sounds like ya'll working for the doc's reputation and getting paid to comment.  Just know your comments help put him in the light more. Thanks ladies, your post only ads to the situation and now this will pop up in the top 5 again on the search engine.


Amanda

Brooksville,
Florida,
United States of America

tubal reversal

#5Consumer Comment

Wed, November 11, 2009

I just had my tubal reversal done on Friday by Dr. Zbella and he, along with his staff have been nothing but professional with me, I have high hopes and future plans. What I don't actually understand is the way you think you get a refund because the pathology didn't get ordered before hand- as far as I was informed it is the patients responsibility to get the past history and the pathology from the Dr that did the original damage, if you didn't provide them with the tubal ligation info and paid them to go in blind and attempt to make something work for you, they were doing their job and following your original wishes. Sorry you feel so screwed, but look at it from someone else's shoes and realize you may have had a hand in the current situation too.


happy

st pete,
Florida,
USA

tubal reversal truth

#5Consumer Comment

Sat, October 24, 2009

My experience with Dr. Mark Sanchez was quite different. Before going to Dr. Sanchez, I did my research on him and Dr. Zebella. Dr Sanchez was professional, Thora and understanding to my Delima. During my consultation, I had my list of questions and concerns. Dr Sanchez explained the pro and con of the surgery and the risk involved. After discussing things over with my husband, we decided to proceed with the surgery. Now I am a mother of a 16 month old. Now if Miss Rhonda wants to be upset with someone it should be herself. I think it is safe to say that if you are having a tube reversal that you already have children. You chose to have your tubes tied at some point in your life.  You must have been very adamant about wanting your tubes tied because that is the only way a sane doctor will perform a tubal. Now the doctor who is performing the reversal, in this case Dr Sanchez, is not going to know what your tubes look like until he is actually looking at your tubes during surgery. If you have no tubes left then the surgery cannot be performed. If you have a Stub left then the doctor will try to work with your STUB. However, that all depends on whether the previous doctor  looped ,tied or fried your tubes.  Furthermore, if you wanted to have a nurturing cuddly doctor, you should have your mother go to medical school, become a surgeon and perform your surgery. Doctors are not here to be our friend,mother, lover or spouse. They are there to be straightforward, honest and direct. If you wanted to have a lengthy consultation  with Dr Sanchez, you should have made an appointment a week prior your surgery with your list of questions and concerns. Remember to that you give Tracy your partner's phone number, so she can answer his questions about those specific tests regarding your case. So how could you now say there was a breech of confidentiality. Furthermore, if you buy a burger from burger king without pickles, you still have to pay for the burger, whether you eat it or not.  So should you expect to get a refund. HELL NO. And for the record, before you start bashing a person for their work on the net , SPEAK THE TRUTH, THE WHOLE TRUTH AND NOTHING BUT THE TRUTH. 

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