Complaint Review: Dr Michelle Gonzalez

I told the office that I wanted a wellness exam.  The earliest I could get an appt. was two months later.  When I arrived, I told them that I was here for a wellness exam.  I filled out the history and then saw the Dr.  I told her that I have an allowance for $2600 a year for screenings.  I told her that I wanted blood work done as it had been many years since, I had any.  I told her I also wanted a bone scan, but it must be coded for a screening.  I had put down in my history that I had been diagnosed with osteopenia.  She told me she wasn't sure they would pay for a screening but I asked her to try. 

She charged for the office visit under three diagnoses that I had listed on my history.  Two of them I had not had any symptoms for over ten years.  The third one, I told her was for migraines that I see a neurologist for.   I had no complaints for anything when I saw her in the office for the wellness exam!  I now have to pay the copay, the entire bone scan, the reading of the bone scan, and the labs, over $500.  If they would have coded everything for screening, I would have paid $0.  The office manager has refused to correct the codes and I am refused to see the Dr.  They made a fraudulent claim for diagnoses that was picked up from my history.  The followup appt. was also done the same way.