Dr. Richie Lerias Of New Age Dental: Skokie. Morton Grove And Palentine, IL Dentist Dr. Richie Lerias aka Mommy Dearest of Dentist Skokie, Morton Grove And Palentine Illinois
New Age Dental Dr. Richie Lerias aka Mommy Dearest?
Has anyone ever had a Dentist go off like Joan Crawford from Mommy Dearest?
I have been going to Skokie New Age Dental for castings and molds for a complete set of dentures. I've ask questions such as what Dental Lab do you use and what are the steps for extractions? Each time the dentist Dr. Richie Lerias has been offended and given me answers such as."Why are you asking?", "I'm a professional and I use a professional Lab." "I extract teeth professionally." "Don't be a problem."
My dentures and extractions will cost over $3,000.00 and I will have to live with the dentures for at least ten years. As well as it's my mouth and money so I feel I should be able to ask all the questions I want and they should be answered with a smile.
Well when the final upper denture were made I noticed black spots and a hair had been cured onto the surface of some of the teeth! When I questioned these things Dr. Richie Lerias told me he would give me the address of the dental lab and I could take the denture there and ask them to fix it. I was shocked. Now he'll tell me the name of the Dental Lab and wants me to solve this issue! I said to Dr. Richie Lerias, "I'm paying over $3,000.00 and you want me to solve this problem?" Dr. Richie Lerias responds, "The lab will charge me if they have to replace a tooth and I'm not paying for that." "You can hardly see the hair anyway." I told him these are not $10.99 dentures and for the money I'm paying I want the dentures as perfect as possible. If you buy a new car at a new car price, you don't want dents and dings on the frame do you?
Well his response was to show me what a male Joan Crawford would look like. His eyes glazed over. He ripped off his protective lab cover, roughly peeled off his gloves, slammed the dentures on the counter and yelled "I will not have you criticize my work! I'll keep these teeth and refund your money!" At that point I'm all for it. I don't want Mommy Dearest anywhere near my mouth. He might use a wire hanger for the extractions!
I rush off to the restroom (stress makes me need to go) and when I came out of the restroom, Dr. Richie Lerias was standing there with the Dental Assistant and the receptionist Monica to confront me Again and remind me that HE WILL NOT HAVE HIS WORK CRITICIZED!!
Stay away from Dr. Richie Lerias at SKOKIE NEW AGE DENTAL, MORTON GROVE NEW AGE DENTAL and PALENTINE NEW AGE DENTAL unless you want teeth with hair and want to get in trouble with Mommy Dearest aka Dr. Richie Lerias.
I'm giving the Managing partners a day to respond to my complaints, and then I'm reporting this to the American Dental Association, the Illinoiss Dental Association, The Better Business Bureau and Aetna Insurance my insurance company.
Stand Up
Evanston, Illinois
U.S.A.
6 Updates & Rebuttals
Mr Williams
Skokie,Illinois,
USA
Are you kidding?
#7Consumer Comment
Mon, November 02, 2009
Are you kidding?
I had the total opposite experience at New Age Dental. Dr. Richie Lerias is the best dentist I ever had! He's a very skilled dentist. He's attentive and he listens to your concerns. I feel at ease and confident every time I visit his office. His staff is wonderful and willing to meet your needs. Monica is awesome! Her customer service is superior! I feel like I am visiting family members each and every time I enter New Age Dental. I have recommend the services of Dr. Richie Lerias to my friends and family. You will be making a mistake if you listen to negative comments and let them guide you; instead of experiencing Dr. Lerias for yourself.
Thank you,
Mwanga
Evanstonchick
Evanston,Illinois,
U.S.A.
2 Sides to Every Story
#7Consumer Comment
Wed, June 03, 2009
First off, Im disgusted that this person has the nerve to write such nonsense about Dr. Richie Lerias. Dr. Richie Lerias is my dentist and has been for the past 2 yrs. He was highly recommended to me by many co-workers. I used to see him at his old location in Glenview, but then transferred to the Skokie location. Its hard to find a good, gentel,honest Dentist now in days. He is always concerned of my well being and never have I heard any bad reports from my other co-workers. He's the "company dentist" we like to call him. I understand its hard to have all happy patients but he does a darn good job at it. It stinks that this unhappy patient has to say all these nasty things about such a great dentist. Without a doubt I would recommend Dr. RIchie Lerias for anyone out there trying to get great dental work. The staff is wonderful as well so I think this guy was just having a bad day and wanted to take down someone with his misery as well .
Evanstonchick
Evanston,Illinois,
U.S.A.
2 Sides to Every Story
#7Consumer Comment
Wed, June 03, 2009
First off, Im disgusted that this person has the nerve to write such nonsense about Dr. Richie Lerias. Dr. Richie Lerias is my dentist and has been for the past 2 yrs. He was highly recommended to me by many co-workers. I used to see him at his old location in Glenview, but then transferred to the Skokie location. Its hard to find a good, gentel,honest Dentist now in days. He is always concerned of my well being and never have I heard any bad reports from my other co-workers. He's the "company dentist" we like to call him. I understand its hard to have all happy patients but he does a darn good job at it. It stinks that this unhappy patient has to say all these nasty things about such a great dentist. Without a doubt I would recommend Dr. RIchie Lerias for anyone out there trying to get great dental work. The staff is wonderful as well so I think this guy was just having a bad day and wanted to take down someone with his misery as well .
Evanstonchick
Evanston,Illinois,
U.S.A.
2 Sides to Every Story
#7Consumer Comment
Wed, June 03, 2009
First off, Im disgusted that this person has the nerve to write such nonsense about Dr. Richie Lerias. Dr. Richie Lerias is my dentist and has been for the past 2 yrs. He was highly recommended to me by many co-workers. I used to see him at his old location in Glenview, but then transferred to the Skokie location. Its hard to find a good, gentel,honest Dentist now in days. He is always concerned of my well being and never have I heard any bad reports from my other co-workers. He's the "company dentist" we like to call him. I understand its hard to have all happy patients but he does a darn good job at it. It stinks that this unhappy patient has to say all these nasty things about such a great dentist. Without a doubt I would recommend Dr. RIchie Lerias for anyone out there trying to get great dental work. The staff is wonderful as well so I think this guy was just having a bad day and wanted to take down someone with his misery as well .
Evanstonchick
Evanston,Illinois,
U.S.A.
2 Sides to Every Story
#7Consumer Comment
Wed, June 03, 2009
First off, Im disgusted that this person has the nerve to write such nonsense about Dr. Richie Lerias. Dr. Richie Lerias is my dentist and has been for the past 2 yrs. He was highly recommended to me by many co-workers. I used to see him at his old location in Glenview, but then transferred to the Skokie location. Its hard to find a good, gentel,honest Dentist now in days. He is always concerned of my well being and never have I heard any bad reports from my other co-workers. He's the "company dentist" we like to call him. I understand its hard to have all happy patients but he does a darn good job at it. It stinks that this unhappy patient has to say all these nasty things about such a great dentist. Without a doubt I would recommend Dr. RIchie Lerias for anyone out there trying to get great dental work. The staff is wonderful as well so I think this guy was just having a bad day and wanted to take down someone with his misery as well .
Anonymous82
Des Plaines,Illinois,
U.S.A.
Difference of Opinion
#7Consumer Comment
Fri, May 22, 2009
I recently relocated to Illinois and was referred to Dr. Richie Lerias at NEW AGE DENTAL. Im happy to report he is a wonderful dentist! The staff is very polite, attentive and considerate about my overall comfort; They are always willing to answer my questions and fill me in on anything I am unclear of. Recently, I had cavities removed and fillings done, and neither were a problem or discomfort. He took his time to explain every procedure and throughout the process, Dr. Lerias was very mindful of my reactions. He was very professional and polite the entire time. Dr. Lerias was patient and careful with all dental work performed on me. I would definitely recommend him to anyone I know! He is a great dentist and deserves to be recognized for it!