Complaint Review: Dr. Rodney Gleave Smileworks Utah

I paid Dr. Rodney Gleave $21,500 for 16 porcelain crowns in the summer of 2013. I came to him with two cracked bottom veneers and I wanted all 8 of my bottom teeth turned to crowns. He talked me into replacing my top 8 veneers as well, saying "I can make you better ones that will last a lifetime"....he also claimed he could fix my bite with minimal adjustments if any to the teeth after they were cemented on the bottom. The opposite happened. He aske me infront of the ceramist, Juan, if they could change my teeth and I said NO. I even wrote it down because I had just been drilled on and could barely talk. He was nice until I paid and then he turned nasty. He would not let me keep the whitest shade of hollywood whites I came in with and changed my teeth shape even though I said I did not want him to. There was nothing wrong with my top veneers and I miss them so much. The teeth he made me were longer, thicker, not as white, and had 6 vampire points I never had before! He bullied me into signing off on them, insisting they were going to make my bite perfect. I signed and after they were cemented on I could barely fit my teeth together and they looked crooked! The front ones on the top made me feel like a donkey! He had to drill them down to literally less than half their size to fit my bite and I had to come in for so many adjustments over the course of half a year after that due to throbbing and pain. My teeth would hit together when I talked and still sometimes do, a year later! Two of the teeth on the bottom turned gray in the first week and he had to replace them. He could not fit my bite so he had to replace all the ones on the bottom again! They are super sore because of this and need root canals. I had to beg him to re make my two front teeth that were crooked and had the backs drilled to death to try to fit my bottom teeth and as if to spite me he made sure to remake them the whitest shade I wanted for all my teeth and they do not match my other medium shade teeth. He lied to me and said they would match after they were cemented on.

A year later they still do not match and I have had three other dentists and one other ceramist confirm that they were deffinately made in a different shade! He said that my teeth would still last forever even though they have all beed drilled on so much that they feel scratchy, soft, and have discolored. He bragged that he once had a patient not like the color she picked so he replaced all her teeth, yet would not replace mine to match his mistake. He admitted to his malpractice attourney, Mr. Engar, that he made a batch mistake but told me it was in my head. When my bottom teeth came back from the lab the second time I could tell they were still too big and did not want to sign off on them. He lost his temper and threw a pen at my teeth, hitting them as they sat fragile on the wax up and causing them to fall on the floor! He said "Im done" and left the room. I had to beg him to glue them on my mouth and then he admitted I was right and had to drill those down to half their size also. I filed a claim with the dental association and his malpractice insurance gave me $2,500 in refund so I could replace my two front teeth (the only ones in my mouth that are the shade I picked and that do not look like deformed chicklets) but I had to sign away his liability for the damage, as well as my rights to sue or negatively review him! I did it thinking I would just cut my losses and replace my two front teeth. I cannot find a dentist who will replace only two front teeth and none of them want to work on my teeth because of all the damage he caused. I feel like an idiot rat who took a poisoned piece of cheese. I would have sued him but do not have the money.

My Mom paid for this out of her reitrement to try to fix my tetracycline stained, worn away teeth. I am working on an Associates degree and plan to be a poor pre school teacher. I will never be able to even fix the mess he vendictivly made in my mouth. Maybe he did this to me because I am not a mormon. Maybe he did this to me because he thought I was a brat for having my parents pay for my teeth to be re done for the fourth time. He said my money was nothing and that his over head is 500 and hour, whatever that means, and that I was only supposed to come in twice for these teeth. He was unethical, unprofessional, rude, and made it evident that he only wanted my money and had no interest in fixing my bite or my appearance.