Epione Verified TRUSTED Business REVIEW: Epione is dedicated to total customer satisfaction.
ZERO STARS: ---------------
1.) This report is based on my personal experience, I visited Epione twice ( in 19 January, 2017-/ 27 January, 2017) - I came honestly thinking I'd get results after seeing this doctor all over media etc.. But... - A- There is no word to describe how I was disappointed after I flew out from Philadelphia (Pennsylvania), traveled across the country for about 6-8 hours away just to this doctor. - B - Don't believe the videos that he has online. It's incredible marketing feat. - C- Don't be fooled by the instagram paid posts by models, actors, socialites . It's all a scam. - D- Please do not waste your time and money here. Unless you're a celebrity. - E- Be prepared to spend your entire day there, It was exquisite waiting room with luxury decor and model types answering the phones while you're watching marketing videos of the latest treatment they offer. without little or no consideration for your time,not to mention poor customer service and rude stuff. ----------------------------------------
2.) Dr.Ourian was not gentle at all. He seems very cold in nature and not a doctor I would be eager to come back to . I wasn't famous enough for him to be nice to. Total p***k. - A- He were rushed he didn't take the time to go over the procedure with me and put me at ease. The procedure only took 3 minutes and considering I was hoping for a little more then a brief rushed exchange with a Dr. Ourian. - B- I told him I had old fillers in my face he didn't even wanted to listen to me. He just injected my cheeks and left. The entire procedure was 3 minutes then I was rushed out of room. - C- After 5 days my face were so infected and swollen and the color of the cheeks becomes red and very painful. - D- I called the office and I had to deal with this problem with the worst clinic on earth. I kept sending emails and calling his office and they respond to me with insolence and indifference - I was crying and don't know what should I do . The girl who answered the phone her name was Kristina Martinez - She was so cold and don't care about my issue . She was so clueless and rude . She said just wait for this swelling may have gone from itself, I told her okay I will wait , but unfortunately the swelling increased and the pain was unbearable. I called the clinic two days later and asked for an appointment to see Dr.Ourian . - E- In January 27, 2017 I flew again from Philadelphia ( for about 6-8 hours ) to see Dr.Ourian and liked what happened in first appointment happened again. the scenario of waiting and ignorance was the same. - I had to wait for 3 hours, then they sent a nurse to see me and she said okay you have to take Antibiotics . And you don't have to see Dr.Ourian - I told her I didn't came all this way to take Antibiotics I have to see the doctor and I insisted on that. And to punished me for this request they made me wait another 4 hours, I waited and I was the last patient seen by the doctor that day , the clinic was closed. - Dr.Ourian came finally and saw me and said what happened to you is not my fault and I will ask you to take antibiotics like what the nurse said to you, I told him that I told you before that there was old fillers in my face, why you did not refused and you injected me with another product,,,,, it's all about money ? - I was crying I want a solution to the pain and the swelling in my face, I was wearing scarf covering the terrible swollen, they did not sympathize with me and did not forget to take pictures of me. - ---------------------------------
3.) They swelling stayed that way for one month. I had to see and paid for a new doctor in my city every week to get out of the fillers from my face.I came to this place with money saved ( five years of work) I was shocked at the price $ 5000 but I was so anxious to do this . His assistant said that the fillers material was special, and then it turned out that it's just Juvederm. - the nurse quoted so many different prices, I would have liked to have seen the doctor bc each patient is different. They try to up sale you based on what Dr.Ourian . They best interest to your money in your pocket not to you. I paid $5000.00 , Same product different place only $1200.00 .I wish I would of gone somewhere else instead of getting ripped off the way I did. ----------------------------------------
4.) the staff so irritating. what happened I tried to contact the office, they was avoid giving a straight answer about the refund. The call center keep asking me to hold on and left me for 15 minutes. Clearly to punish me . Horrible service. Kristina or Christine was extremely rude. -------------------------------------- - by the way you will not find any mention of his certificates on his website..!!! I wandered why,,?! - --------------------------------- In the same time you will find most Doctors will boast about their Medical Board certifications..!! -------------------------------------- So please keep searching for someone else to give your business to . Do not let this man mess with your face.He is not a certified dermatologist or a plastic surgery at all.... --------------------------------------- - What kind of doctor treat's there patients like this, terrible!!!