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  • Report:  #703387

Complaint Review: Dr Steven Jones DDS

Dr Steven Jones DDS My husband got his wisdom teeth removed here and the Dentist Dr Jones was cussing the whole time and cut into my husbands cheek and lip. My husband has a gash in the inside of his cheek that was stitc Knoxville, Tennessee

  • Reported By:
    canddsmith — Knoxville Tennessee United States of America
  • Submitted:
    Sun, March 06, 2011
  • Updated:
    Fri, August 16, 2013

My husband got his wisdom teeth removed here and the Dentist Dr Jones was cussing the whole time and cut into my husbands cheek and lip. My husband has a gash in the inside of his cheek that was stitched up as well as a sloppy mess where his wisdom teeth were. He made statements like "Who's ready to play?" when we were in the waiting room, and when he cut into my husbands lip he responded "Don't worry about it, I'm a professional, I know what I'm doing." This Dentist did not inform my husband of anything wrong or myself. Also my husband advised the dentist that he could feel everything and that it hurt when Dr Jones was on the last tooth and the dentist gave him a shot and immediately continued. My husband was in dire pain leaviing out of the office and the numbing shot Dr jones gave him didnt even start working until 15 minutes after we left the office. We have reason to believe this Dentist was possibly high when performing this operation. This dentist was very unprofessional, as well as his staff.

2 Updates & Rebuttals


Kent

Knoxville,
Tennessee,

Dr. Jones is a GREAT Doctor

#3Consumer Comment

Fri, August 16, 2013

I have had an implant procedure done by Dr. Jones and his staff.  I found them all to be very friendly and professional.  He took the time to explain all of the work that was to be done.  He was patient with all of my questions and he honored the price he quoted me for the work I was having performed.  I cannot believe that Dr. Jones or any of his staff was "cussing" during the procedure as I find him to be a person of faith and I have never heard him say anything coarse or offensive.  He has always conducted himself as a gentleman and his staff is very dedicated to the implant dentistry they provide.  I feel for this reviewer to insinuate that Dr. Jones was "high" during the procedure is highly offensive and I'm sure totally false.


canddsmith

Tennessee,
United States of America

Horrible Dentist

#3Author of original report

Sun, March 06, 2011

My husband got his wisdom teeth removed here and the Dentist Dr Jones was cussing the whole time and cut into my husbands cheek and lip. My husband has a gash in the inside of his cheek that was stitched up as well as a sloppy mess where his wisdom teeth were. He made statements like "Who's ready to play?" when we were in the waiting room, and when he cut into my husbands lip he responded "Don't worry about it, I'm a professional, I know what I'm doing." This Dentist did not inform my husband of anything wrong or myself. Also my husband advised the dentist that he could feel everything and that it hurt when Dr Jones was on the last tooth and the dentist gave him a shot and immediately continued. My husband was in dire pain leaviing out of the office and the numbing shot Dr jones gave him didnt even start working until 15 minutes after we left the office. This dentist was very unprofessional, as well as his staff.

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