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  • Report:  #1012503

Complaint Review: Dr. Terrie Tran

Dr. Terrie Tran All Smiles By Design Over Billing Hard sell for uncovered work Rude Staff Henderson, Nevada

  • Reported By:
    Lynn — henderson Nevada U.S.A.
  • Submitted:
    Mon, February 11, 2013
  • Updated:
    Tue, February 12, 2013

I went to Dr. Terrie Trans office , All Smiles By Design  at 10545 S. Eastern Ave, Henderson, NV 89052, for a dental check up and follow up work in December 2012 and then January 2013.  I am very upset about my visits and how the whole process has progressed.  

 I paid more out of pocket expenses than my insurance (which covers at 80/20 or 60/40 for a crown) so something is not right immediately.  I have contacted my insurance company who is beginning a more thorough audit of this place but in the meanwhile, I want to stop her from billing others this way.   As if that is not bad enough, I have problems with the work she did.  Between the dentist and the hygienist being as gentle as a bull in a china shop, I now am experiencing problems with a crown she put in.  I cannot put anything cold on my tooth and anything frozen is horribly painful.  

I contacted another local dentist to fix this problem and when they went over my co-pay was when I realized how grossly overcharged I had been.  When I called Dr. Trans office to have my payments audited and after telling them that my insurance company says I should have paid a quarter of what I paid, the lady hung up on me.  

Stay far away from this place as it reeks foul no matter how you look at it!

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