Complaint Review: DREAM HOME SOURCE

Don't order plans from Dream Home Source. There is a reason that they do not have study plans or any way to determine prior to purchase whether or not the plans are suitable for your area. They know they are NOT! You can only return UNOPENED plans for a refund. If you order plans from Dream Home Source, you are throwing your money away. Also, you cannot sell the plans to another person either for any price. What a ripoff.

1. The consumer has no way to determine anything about the plans other than the floor plan before purchase. Their rebuttal is ridiculous in the extreme considering you know nothing about the plans before you purchase them.

2. You cannot return the plans for a refund if the design is flawed or comes nowhere near meeting code in your area or any area of the U.S.

3. You cannot sell the plans to another person.

4. It costs thousands of dollars to have the plans modified.

Rip off!!!

I did contact Dream Home Source for a refund once I received the plans and saw the poor design and architectural flaws, not to mention the code problems and received their standard "not in this lifetime" answer. I will spend as much time as possible warning other people not to purchase their plans online.

As far as the rebuttal from the architect -- sounds like a plug for himself to me. A company should stand behind its products and/or allow the consumer to have full detail up front of what he or she is purchasing.

Kay
MOSS POINT, Mississippi
U.S.A.