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  • Report:  #1222906

Complaint Review: Dream Number Bed

Dream Number Bed tikialeak@leggett.com Purchase bed in 2012, within 6 months, on leg broke away from the steel housing, & within 9 months there's a leek in one of the air chamber.  Houston Texas

  • Reported By:
    Janean Sylvia Reed — DALY CITY California USA
  • Submitted:
    Thu, April 16, 2015
  • Updated:
    Thu, April 16, 2015

when I called the staff disputed my problem, I took pictures & emailed them. I received a box with a fix it items in it, I consulted, a handy person, his report was the kit is inadequate for the damage. In 2013 i received a steel frame; w/o a professional to fix it. There was no resolution about the air chamber. And I wasn't able to reach this company any futher.

 

I  purchased a queen size Dream BedS Select Bed. Dual  air chambers,  electric top & bottom individual lift up & down. When I  had my first problem,  I  was interrogated. I received  inadequate  tools that could not fix the problem.  Andthen  one air chamber had a leek. I eventually received a new full metal frame to replace the one in complaint. I  did not receive a number to a technique to replace this queen size steel frame. And by 2013 I  learn that the company was out of business, without any contact information.  I've been stuck with this frame and one of the air chambe continues to leek.

 

Janean Sylvia Reed

31 Mateo Ave Apt 1

Daly City, CA. 94014

415-845-2831

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