Dream Products, Inc. DON'T RETURN ITEMS FOR EXCHANGE. They will claim it was never received Chatsworth, California
I called to get clarification on return/exchange policies and was told to mail the item back to their address with a note inside requesting the new size I needed. It has now been 84 days and this company still claims the package was never received. This item was supposed to be a Christmas gift for my elderly father-in-law. I'm guessing some employee at Dream Products is enjoying his slippers and I am out $20.
1 Updates & Rebuttals
RSohngen
Chatsworth,California,
United States of America
Lost Slippers
#2UPDATE Employee
Wed, February 15, 2012
Dear Customer,
If you would be willing to contact us again I'm sure we can resolve this issue to your satisfaction. If you call please let the agent know you are calling in reference to an issue on Rip-Off Report and that you'd like to speak with a supervisor.
Kind Regards,
Rodney Sohngen
VP Operations, Dream Products, Inc.