Complaint Review: Dream Smile - LeanRX.net

December 14, 2006 I was notified by my bank of an electronic debit to my checking account, in the amount of $14.95, by Dream Smile. The bank said this was either an online order or a telephone order. I had never heard of this company before.

When I called the tollfree number listed with the bank, I received an automated message asking for the credit card number used to make the original purchase. There was no way to speak with a live person. Since they already had my debit card number, it didn't matter if I gave it to them again so, I entered my card number. The voice then said that my account would be credited $14.95 and there would be no further charges.

On December 20th my account was credited $14.95. Since I NEVER use my debit card number online, I'm still at a loss as to how anyone got the number.

January 8, 2007 I was notified by my bank of an electronic debit to my checking account, in the amount of $74.95, by LeanRX.net. Again, either online or telephone order. Again, I've never heard of this company. I called the tollfree number listed with the bank and, guess what? The number is different but the message is the same. My account will be credited and there will be no further charges.

I spoke with the Fraud Dept. at my bank and had my debit card number changed. The bank said that unless there's a lot of money involved and I don't receive a credit from the company, they will not investigate. Both of these companies are in the same general area, using the same message and M.O. I wonder how many people they've successfully ripped off without them knowing about it?

Lisa
Weed, California
U.S.A.