Complaint Review: Dream Vacations

This company truly is a ripoff. I fell for their scam in July 2008 and purchased a "dream vacation" for $700. I was told that I would receive a "Diamond Vacation Package" that included:

1) 4 days and 3 nights of deluxe accommodations in Orlando, Florida
2) My choice of two 1-day tickets to either Islands of Adventure of Universal Studios OR care rental with unlimited mileage for the entire vacation
3) 3 days and 2 nights of deluxed ocean front accommodations in Daytona Beach, Florida
4) A 3 day and 2 night cruise to exotic Nassau, Bahamas

In addition, I was being "given" two 2-for-1 air vouchers to use to get four of the five of our family to Orlando.

I did indeed receive a package of paperwork that stated exactly what I was told on the phone. The paperwork stated the phone number to call to book my reservations which matched the number I was given over the phone when I was sold the "dream vacation".

So....here I am in May 2009 and I am ready to book my reservations. Guess what--I have called the number about six times and have been on hold for one hour on two occasions. The recording is very friendly and tells you that a travel rep will be with you momentarily. No one ever picks up the phone to book my reservations.

I tried the web address provided and there is no such web site. My next step was to send an email to see if I could reach anyone. Guess what? No host could be found for the email address provided--customercare@dreamvacations1.com.

So here I am with $700 less in my pocket and no one to contact regarding the scam. So I called Greg Ericksen's direct office line (813-983-7382) and all I get is a fast busy signal--such that you get when the phone line has been disconnected.

Don't be ripped off like I was--tell everyone you know about this dishonest company!

Diana
Katy, Texas
U.S.A.