Dreamkicks.net ripoff I have been trying to call them email them nothing works. They took my money out of my account and I still haven't received my purchase. They don't return emails or voicemails so what do they expect me to do... Los Angeles California
I placed an order on Aug 9th they told me it would take 15 days I keep trying tocantact them but there email don't work and when you call the 866# they give you it don't work. They have already took my money out of my account how long should I wait....
April
Dekalb, Illinois
U.S.A.
1 Updates & Rebuttals
Sean
Los Angeles,California,
U.S.A.
We Are Sorry, You Should Have Been Informed Sooner...
#2REBUTTAL Owner of company
Thu, January 11, 2007
Hello,
We do understand your hostility, but please it is not necessary for we are not stealing anything.
You should have been notified of this situation sooner, as we have been telling this to people since late September.
Apparently their was some confusion. Our former credit card processor, SRSI, who can be contacted at admin-client@srsi-ad.com, is currently undergoing going out of business, and right now they are trying to liquidate themselves, because of this, they are refusing to issue any refunds on their own. They have closed out our account due to the fact of them going out of business, and they do not let us have any access to this account, because of this it is impossible for us to take part in any financial activity with this account, including issuing refunds. We do apologize for their lack of cooperation, and the only thing we can advise right now is that you contact your credit card company and file for a chargeback. This is the only solution we can advise. We do apologize for these circumstances, and hope to get this situation resolved as quickly as possible.
Thank You,
DreamKicks.Net Customer Support
PS. We do apolgozie for the delayed response time.