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  • Report:  #715211

Complaint Review: dressale.com

dressale.com I ordered two dresses and paid over $300.00 and got very cheap and damaged dresses. They don't want to return my money... Internet

  • Reported By:
    gayana — tujunga California United States of America
  • Submitted:
    Fri, April 08, 2011
  • Updated:
    Mon, June 03, 2013
  • dressale.com
    Internet
    United States of America
  • Phone:
  • Category:

I ordered 2 dresses form this web site and it was the worst mistake of my life. This is a very big ripoff company that resides in Honk Kong . The dresses that arrived are totally different from the pictures on the web and are very poor quality -  the zippers are stock on both dresses, the bottoms are very uneven and there are treads all over the dresses. I called and emailed them many-many times, but every time they say that they are very sorry, but.... I'm still fighting with them, but wheen I read other report from you I don't think I can get my money back. This is so unfortunate:((((((

1 Updates & Rebuttals


Dressale

New York,
New York,

sincere apology from dressale.com

#2REBUTTAL Owner of company

Mon, June 03, 2013

Dear customer:
   We would like to apologize for the confusion and inconvenience you have experienced while shopping at Dressale.com. We are continuously working on improving our products and service, so we very much value your feedback.
    As for your issues, you can contact us via our email customer_service@dressale.com ,or the live chat http://livechat.dressale.com/chat.php , and our customer service team will help you there.
   Thank you,
   Dressale 

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