Print the value of index0
  • Report:  #722659

Complaint Review: dressale

dressale Maso International Dressale is a liar: I ordered in January and was promised this dress for April; I still don't have it Internet

  • Reported By:
    madnurse — Plantation Florida United States of America
  • Submitted:
    Wed, April 27, 2011
  • Updated:
    Tue, May 28, 2013
*REBUTTAL Individual responds: Dressale company *REBUTTAL Owner of company: Sincere apology from Dressale.com

I ordered this dress in January, I was told that I would receive it in April. I am given messages that there is a delay. Then the dress will be shipped when they get a number. I now know that I will not get this dress.

2 Updates & Rebuttals

Dressale

New York,
New York,

Sincere apology from Dressale.com

#3REBUTTAL Owner of company

Tue, May 28, 2013

Dear customer: 
    We would like to apologize for the confusion and inconvenience you have experienced while shopping at Dressale.com. We are continuously working on improving our products and service, so we very much value your feedback.
    As for your issues, you can contact us via our email customer_service@dressale.com ,or the live chat http://livechat.dressale.com/chat.php , and our customer service team will help you there. 
   Thank you, 
   Dressale

Ian Powell

paradise,
California,
United States of America

Dressale company

#3REBUTTAL Individual responds

Thu, May 12, 2011

I have ordered a dress from this company on Apr.7 and I receive it on May.8,  at first the customer service told me that there would be a delay, so I waited ,fortunately, I got my dress finally. I suggested you to get contact with the customer service and told them about your opinions. everything gonna be OK.

Respond to this Report!