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  • Report:  #1274794

Complaint Review: Dresslily.com

Dresslily.com Dresslily.com DON'T ORDER FROM THEM From CHINA

  • Reported By:
    Songstress2012 — Ventura California United States of America
  • Submitted:
    Thu, December 17, 2015
  • Updated:
    Thu, December 17, 2015

The websites clothes sizes are all wrong. I ordered a womans XL and got a childs size jacket. I ordered a womens XL shirt and got a child size shirt. I ordered about 5 pairs of earrings and they are all so cheap and horribly made, they look nothing like the pictures. The clothes are cheap and the earrings are junk. They make everything look nice with their pictures. When I finally recieved my packages they were poorly packaged with NO return labels. When you contact them to return your stuff, they don't respond. There is no phone number for customer service. You have to open a service ticket. When they finally did respond, they wanted me to take pictures of the clothes, with detailed description, I already let them know the clothes were too small. I don't have time to jump through these hoops. I assume from the other posts on this site, I might as well give up now and swallow the money I spent on this website. But I wanted to warn other consumers. I should have looked them up here first before I ordered from them. 

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