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  • Report:  #1340688

Complaint Review: DressLily

DressLily Hassan Ordered three crocheted mermaid tail blankets. No tracking information was ever provided, no email receipt, and no record of the order on the DressLily website. Internet

  • Reported By:
    John — Havelock North Carolina USA
  • Submitted:
    Wed, November 30, 2016
  • Updated:
    Wed, November 30, 2016

DressLily looks like a reputable site for a wide range of clothing. We ordered three crocheted mermaid tail for a total of $68.18. They offered free shipping and discounts. Over a week later, we received no receipt emails from the seller (Hassan, according to PayPal) nor DressLily. We tried to log on to the site, but they didn't recognize our information. When we finally logged in, they had no record of any transaction. We complained to PayPal, and they are processing the claim. They should have our refund sent to our card in about two weeks.

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