Complaint Review: DRI*AVAST SOFTWARE

I was advised to us AVAST as an anti-virus program for my personal computer. As a senior I use my computer mostly for keeping in contact with my friends, and surfing the net. AVAST has three programs to choose from. They are FREE, 30-day FREE Trial, and Full Version. I signed up for the 'Free' version, and it would automatically transfer me over to the 'Trial' version. I finally had a professional computer technician do it for me. He told me not to worry, for this time it was locked on 'Free'. However, it turned out that even he came up with the same results.... A 30-Day Free Trial. I figured when the trial was over, I would either try downloading the 'Free' version again, or go to another program.

Then when going through my Visa statement I found that on July 13th, 2015, DRI*AVAST had billed me $49.99, and on July 14th, 2015 they were paid. WHAT???!!!! I never requested the full version, I never wanted the full version or even the 'Free Trial of 30-day' version, only the 'FREE' version. And how and when did they even get my charge card number was unbeknownst to me.  Also they never sent me a statement telling me of the charge, nor did they bother sending me an email instructing me on how to activate their charged service!!!

Many times I've ordered products over the internet, and with each order I've received a statement, a thank you, and information on how to use the product or service. But with DRI*AVAST I only received more prompting to purchase their product. 

I'm not the first or only person they have did this to, and the internet is loaded with many complaints for the same thing. This company may well be a good Anti-Virus Program, but it should also be better known as an Anti-Honest Program Company who are ready to take advantage of unsuspecting customers. 

We all need a good anti-virus and anti-malware program, but we also need honesty in our dealings with them.