DRI ELEMENT5 INFO ELEMENT5 INFODE, Element5.info Valid charge in 2006, bogus in 2008. Internet
It's a real company, but the charge on my statement today is illegit. I used that email/creditcard-4 link to verify my charge, thanks for providing it. The only thing it listed was a one-time charge for an antispyware download I bought in October 2006.
I never okayed any kind of automatic renewal, it was a one-time authorization only. The subscription expired half a year ago, and I ignored the email requests to renew it and let it run out last fall. I didn't think the app was that effective, and it was for a computer I no longer even use. Even if this HAD been a valid autorenewal, it would have posted last October, not now in March!
Trying to sneak in a new $19.48 charge on me a year and a half later is either a big screwup - or fraud. I called my credit card company immediately on receiving the bill and disputed it today.
Cr01
Livingston, Montana
U.S.A.
1 Updates & Rebuttals
Cr01
Livingston,Montana,
U.S.A.
Think I figured it out now, BUT here's why it makes you think it's fraud
#2Author of original report
Tue, March 18, 2008
Did a lot of digging and found where this came from. The problem is, Element5's database doesn't seem to update purchases fast enough in their database. I bought an AVG/Grisoft license for someone else, I didn't recognize it right away, fine, mistake.
*BUT* when I entered my email and last 4 digits of credit card, even a month after the purchase, the charged item doesn't show up as a purchase, only something I bought a year and a half ago. Since that's the only thing there, the average person naturally assumes that *THAT* (and not the charge five weeks ago which you've now forgotten) was what was being invoiced.
With a database lag like that, no wonder people are freaking out and getting confused.