Dri Wu Yi Pixie Tea I ordered a free sample of tea for 4.95 was charged 69.87 Internet
I ordered a free sample of tea and agreed to pay 4.95 shipping and was charged 69.87. I would like to know how to contact this company and get my money back as no one answers the listed phone number 800.919.2846
Nicole
Boston, Massachusetts
U.S.A.
1 Updates & Rebuttals
Conniea78
Encino,California,
U.S.A.
Please E-mail Us if You Are Having Trouble Getting Through
#2UPDATE Employee
Fri, November 21, 2008
Hello my name is Connie. I'm a customer service agent for Wu-Yi Pixie's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact my service director directly. Her email is falon@verifyyourorder.com or if you call our customer service line 1-800-919-2846. We would be more than happy to take care of anything that we can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you.
We have a 30 day risk free trial period. If within this period you are not happy with your order for any reason we will always refund your money.
Our goal is 100% customer satisfation. It does not sound like you were happy with your experience. Please call us so that we can rectify this situation.
Thank you for your time and have a great day.
Connie, CSA
Wu-Yi Pixie