DRI Wu Yi Pixie Tea Ripoff Internet
I too ordered the free trial offer. When I received it I also received a tube of the pixie tea packages to go into water bottles. I never ordered it and found that they charged me $34.95 for it. I thought I possibly bought it in error. That was on 11/07/08. Now I see that I have two more charges from this company for $69.87 each and I never ordered anything nor have I received anything. I to have tried to contact this company regarding this issue but the phone number they give you keeps you on hold forever. Also, you cannot find their website on a search anymore and the site I originally got the free offer information from along with the link has since removed them from their site.
I am very upset about this problem and only want them to credit my account.
Lynn
Berkley, Michigan
U.S.A.
1 Updates & Rebuttals
Conniea78
Encino,California,
U.S.A.
Please send an e-mail to our service manager and we will clear this up for you!
#2UPDATE Employee
Thu, December 18, 2008
Dear Lynn,
Hello my name is Connie. I'm a customer service agent for Wu-Yi Pixie's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact us directly. My managers email is falon@verifyyourorder.com or if you call our customer service line 1-800-919-2846. She would be more than happy to take care of anything that we can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day.
Connie, CSA
Wu-Yi Pixie