Dri Wuyi Pixie Tea - Bromalite Rip Off and screwed Internet
I ordered a free trial offer for Bromalite. No where did it state I would be ordering Pixie Tea. I have no idea what Pixie Tea is. I was billed the 4.95 for the Bromalite. And 39.95 for the tea. I did not want or order the tea.
After being on hold for 45 minutes, a young man came on the line and asked how he could help me. I explained I did not order his product and I want the amount credited back to my account. He was nasty. He said it would take 7-14 days for the amount to be reversed.
I have also cancelled the Bromalite and can't wait to see what surprises are in store for me. Like many others, I do not mind paying for what I order, but I do not intend to pay for something I have never heard of.
Jan
Riddle, Oregon
U.S.A.
1 Updates & Rebuttals
Conniea78
Encino,California,
U.S.A.
Contact Me To cClear Up This Account
#2UPDATE Employee
Fri, February 13, 2009
Hello my name is Falon. I'm the customer service manager for Bromalite's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact me directly. My email is falon@verifyyourorder.com or if you call our customer service line 1-866-897-0663. I would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day.
Falon, CSM
Bromalite