Dried pod central Sweet Paula's pods, poppy pod central Poppy pods, dried pods Internet
On Sunday, March 1st, I placed an order for 25 medium pods. The only shipping option I was given was Express delivery which is $30. I didn't have a problem with that, I liked the idea of receiving my order by Wednesday at the latest. Their website states that orders will be shipped next day, and to please allow 24 hours for a tracking number to be sent to you.
Tuesday came and I still had not received an email with my tra cking number, so I sent an email to them. Wednesday came and I still had not received a reply. So around noon I sent another email, telling them that if I had not at least received a reply with my tracking number by the end of the day that I would dispute the charge with my bank. A few hours later I receive an email containing my tracking number.
I click the link and discover that my order hadn't even been sent off yet. I'm very angry. They have completely ignored me, and show no interest in the fact that I am not a happy customer. Do not give them your money. They won't ship your order until you complain and they ignore emails from their customers!
There is another report on here about them, and they claim that they tried to work things out with the customer but I doubt that's true. I have proof they never emailed me back, just in case they come on here claiming they provided me with good customer service.
It has been almost a week and my package STILL hasn't arrived yet. I'm definitely not ordering from them ever again.
1 Updates & Rebuttals
Ashley f
Hereford ,Arizona,
Finally got my order
#2Author of original report
Fri, March 14, 2014
I finally received my order the day before yesterday, almost two weeks after placing my order. A week ago they offered to refund the $30 for shipping but have yet to actually follow through. I've emailed them four or five times and still haven't received a response of any kind.