Drive Financial auto finance ripoff Dallas Texas
We purchased a Mitsubishi 2002 through Drive financial on October 14, 2002.Since the day we got the car until now Jan 24,2003 we receive nothing from them at all; We only received 2 temporary coupons after we made a complaint to our local media.
They willnot respond to our calls ,they also refused talking to my wife when they call to verify us at home;and finally when we can get contact with them, they promised to call back or sending us all wellcome pakages, they never did.
When we can contact them is when the payment is due and we force to pay them over the phone or we have to pay them late plus high interest rate.
They are trying to either get our late payment or reposses the car and so far we cannot do anything about it
Howard
Houston, Texas
U.S.A.
2 Updates & Rebuttals
Anna Marie
Houston,Texas,
U.S.A.
Be VERY CAREFULE with Drive
#3Consumer Comment
Fri, January 24, 2003
That is funny because when we got our 2000 car in 2001 we did not get our coupons until almost a year later ( about 8 months later). so what we do now is pay though money gram although you do have to pay an 8.95 fee. And another thing that is so funny is they will not respond to your calls but as soon as you are late one day with your payment, gosh they will find a way to call you all of a sudden and request your payment like it is the end of the world. they will threaten you, call all of your references, they are the rudest people (company) i have ever know. I can not want to get away from that company. Good Luck...
Sherri
Richmond,California,
U.S.A.
Use THIS address to send payment, NOT the envelopes they send you.
#3Consumer Suggestion
Fri, January 24, 2003
Send your check to Drive Servicing, PO Box 26458, Santa Ana, CA 92799-6458. If you do not yet have an acount number, use your social and they can find it.
My husband's car was financed through them at one time. Do NOT send the payments to the Dallas address. You can mail them 3 weeks early and they will still swear you were late. Up until we refinanced at a more attractive rate, when we sent them to the Santa Ana address, they posted within two to three days. In fact, one of the employees I spoke with told me not to use the Dallas address "unless you want late charges".