Complaint Review: Drive Financial - Santander Financial

I want to let everyone know about Drive Financial/ Santander. They were there for us at a time where things were hard. Well, my hours were cut at my job, and that's where the fun begins. My husband and i were CONSTANTLY in communications with these people. We let them know our situation and they were willing to work with us...(So we thought). This a$$hole told my husband that if we had a payment in by Friday, and another payment by the next Friday, that this would stop the repossession proceedings. We paid to their website the first payment, called them and thanked them for understanding our situation. The next day was Thanksgiving. That was fine; we woke up the next day, the car was gone! And so was the money! They didn't accept any of our calls and the 'phone system was having difficulties'.  We got online to find that our account had be completely wiped from the system! They wanted to do this to us! It has been about 2 weeks now and i am mad as hell!!!! We've had to rent a car for 2 weeks, and now our credit is shot--thanks to them, it's been difficult to get another car. We can't rent forever. They sent info today stating that they would report this to the credit agencies in 30 days. Well, they LIED about that too!
So, take my advice, DO NOT DO BUSINESS with these SHYSTERS!!!! You will save yourself ALOT of aggravation, heartache, embarrassment and stress, if you stay away. if you need a car, go to a private owner and work something out or go to a small dealership.