DRIVER DETECTIVE AND SAFECART SafeCart PC Drivers scam, billed my account and never got what I paid for Internet
I was looking to download drivers for my computer. I only bought if from the site because it had the BBB logo on their website so I trusted them. However, I did not use the product because I realized that I can download if from the dell website. I requested a refund and they have not replied. I have called but there is not a person answering the phone and the messages always direct you back to their stupid website.
2 Updates & Rebuttals
CustomerSupport
British Columbia,Canada
Regards to Refund
#3UPDATE Employee
Fri, March 25, 2011
Hello,
I apologize you are having problems getting a refund for your program from the company.
SafeCart is the payment processing company for Driver Detective but if they have been unresponsive to your regarding a refund for your program please contact SafeCart's Customer Service department. We can be reached by email at customerservice@safecart.com or by phone at 1-877-370-9229.
Regards,
Kristy
SafeCart Customer Service
www.SafeCart.com
Janet
Hull,Internet,
United Kingdom
pareto logic
#3Consumer Comment
Wed, March 16, 2011
I sent for a drivecure and was charged from my bank account but it did not work properly I would like a refund.
I also sent for a drivecure licence key which did not work.
Please can you sort this out.
It is a lot of money to me.