Complaint Review: Driver's Auto Repair

On Tuesday 08/04/2015 I got a phone call from a representative at the Driver's Auto Repair in Cypress TX informing me that my vehicle is due for an auto inspection, he asked what time would I like to go there and my vehicle inspected. He gave me basically all kind of hours in the day were open, I chosed 4:00 PM. I serviced the same vehicle with them last year also for inspection sticker. 

I went there and waited about 35 minutes, for all I know they said your car is done but SORRY it didn't PASS because of the film you have on your windows! I said that they passed it last year with no problem what so ever. He said oh we have a new inspector this year, he is not going to pass your vehicle until you remove your window film, it's too dark and it's mainly for the police they want to be able to see you inside????? I was like what?? What do you mean? 

In the end they charged me the full amount of the inspection fees of $25.50 and they said you have 15 days to remove the film and bring your car back and we will issue the sticker. I asked him why should I pay if I'm not getting the sticker, why the technician didn't say at the start that the windows are too dark before anything else. He said "We don't do a Pre Inspection".

I would never trust those people again to work or do anything on my car even if they say for free.