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  • Report:  #820265

Complaint Review: DriverUtilities/ Through Safecart

DriverUtilities/ Through Safecart I don't know any There is a Full refund promise up to 60 days. I complaind less 15 minutes. False info b4 purchase. Scan reveals nothing. internet, Washington

  • Reported By:
    KC — Capitan New Mexico United States of America
  • Submitted:
    Tue, January 10, 2012
  • Updated:
    Thu, February 23, 2012
  • DriverUtilities/ Through Safecart
    none given
    internet, Washington
    United States of America
  • Phone:
    none
  • Category:

I did not understand what this was. I  told them that I cannot authorize to keep it. I went to see what the program was going to do and it said there are no problems, unlike the report they indicated that I was in trouble with out dated drivers. Within minutes of  the transaction and following directions to activate this acct. is when  I then found out that there are no problems with my drivers. I requested refund my remittance in full as promised by their advertisement.

I further wrote that it is my wish to cancel and I want a refund. I am within my legal right to cancel. It hasn't been 1/2 hour.....and I have a right to rescind up to 3 days and you said 60 days full refund for any reason.  I asked them to
Please advise their billing department/reponders to give me a full refund.

 Thank you.  I hope that you can  HELP ME receive a Refund. For now the phone number looks short.
  1 877-3229WAUS.   My bank doesn't show the whole phone number for them...I will wait til morning and call them for that info.  
Thank you,
Kelly G

1 Updates & Rebuttals


CustomerSupport

British Columbia,
Canada

SafeCart Charge

#2UPDATE Employee

Thu, February 23, 2012

Hello Kelly,

We apologize for any problems this program has caused.
If you are still requiring a refund for this charge please give our customer service team a call at 1-855-432-0727 M-F 6am to 5pm PST or email us with your account information to customerservice@safecart.com so we can take care of your account in a timely manner.

Regards,
Kristy

SafeCart Customer Service
www.SafeCart.com

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