Complaint Review:
DriverUtilities/ Through Safecart
DriverUtilities/ Through Safecart I don't know any There is a Full refund promise up to 60 days. I complaind less 15 minutes. False info b4 purchase. Scan reveals nothing. internet, Washington
-
DriverUtilities/ Through Safecart
none given
internet, Washington
United States of America
-
none
-
I did not understand what this was. I told them that I cannot authorize to keep it. I went to see what the program was going to do and it said there are no problems, unlike the report they indicated that I was in trouble with out dated drivers. Within minutes of the transaction and following directions to activate this acct. is when I then found out that there are no problems with my drivers. I requested refund my remittance in full as promised by their advertisement.
I further wrote that it is my wish to cancel and I want a refund. I am within my legal right to cancel. It hasn't been 1/2 hour.....and I have a right to rescind up to 3 days and you said 60 days full refund for any reason. I asked them to
Please advise their billing department/reponders to give me a full refund.
Thank you. I hope that you can HELP ME receive a Refund. For now the phone number looks short.
1 877-3229WAUS. My bank doesn't show the whole phone number for them...I will wait til morning and call them for that info.
Thank you,
Kelly G
1 Updates & Rebuttals
CustomerSupport
British Columbia,Canada
SafeCart Charge
#2UPDATE Employee
Thu, February 23, 2012
Hello Kelly,
We apologize for any problems this program has caused.
If you are still requiring a refund for this charge please give our customer service team a call at 1-855-432-0727 M-F 6am to 5pm PST or email us with your account information to customerservice@safecart.com so we can take care of your account in a timely manner.
Regards,
Kristy
SafeCart Customer Service
www.SafeCart.com