Complaint Review: DriveTime / Averex

 I purchased a car at Drive Time in San Antonio, TX almost a year ago. It hasn't been in the shop for repairs as of yet but is in DIRE need of service. I called Averex to get a specific on what is / isn't covered by warranty because The front driver's side of my car is making a loud, grinding noise. The warranty rep just simply stayed "that's not covered on your warranty," so I hung up on him. Knowing they force you to take your car to a repair shop in order to have it analyzed, I got an expert opinion while getting my oil changed to verify my assumption of the noise & was correct.

Now I'm stuck with figuring out how to get this fixed, where to get this fixed but more importantly why doesn't the warranty that I paid / am paying over $3000 for... And is it possible to have it removed from my contract since it's pointless?!? I'm paying $400.00 a month for a 2010 Ford Fusion! Over $20,000 for an $8,000 dollar car! Im on the verge of telling them to pick up the ***** car. I REFUSE to deal with jerks anymore! DON'T buy a car from Drive Time. They sell you on the fact that they have a warranty, but they find ways to get out of paying for repairs. Tell everyone you know!!