Complaint Review: DriveTime

I purchased a 2000 Chevy Venture from DriveTime in 2003 because I was in dire need of a vehicle and was getting turned down all over town. I was on top of the world after giving them my $1200 down payment and driving off with my new van. Little did I know that the joke was on me. A couple days later the van began to run hot. I couldn't figure it out. I just kept adding water and antifreeze to it. I didn't even notice all the gray tape under the hood keeping hoses together. Within months it was time to get a yearly inspection.(note: I only had the van for about 8 months, not even year but the sticker was about to run out)

Anyway. I took it to be inspected. Oh my God. They found 101 things wrong that needed to be corrected. 1st off, the tire rods were bad and had to be replaced. The brake lights did not work properly because the entire brake board was worn and needed to be purchased from the Chevrolet Dealer. It also needed a water pump, that's why it kept running hot. The driver window never worked. Everytime I hit the power window button to get it down, I could never get it back up.

I called the dealership about it. They told me to bring it to the service center and they would fix it but I had to pay for it. I was astounded. After taking it in for repairs, I got it back. The window worked for one day then broke again. I have replaced the brakes, starter, alternator, tires, water pump, battery, and anything else you can name on this van within a years time.

I was not happy. They sold me a lemon from the gitgo. I was making my payments still even though I had to come out of pocket for all of these repairs. About a year later, I had some issues concerning my paychecks. I called Drivtime to alert them that my payments will be late because of these issues. After some time, I just couldn't keep the payments up anymore. Get the money any way you can they said. Borrow it or take out a payday loan if you have to. I did neither.

Anyway, after a while I just got tired of dealing with the rude reps calling my job over and over. Don't be one day late or they will hassle you something terrible. Even if you are a good customer and have made payments on time before. They still hassle you. After getting behind they had the nerve to tell me that I was going to have to pay $337 bi-weekly or else face repossession. $674 a month on a 2000 Chevy Venture.

I don't think so. I was already being drained by the 29% interest rates. I never even started paying off the car yet. It was been 2 years. I was paying $225.00 bi-weekly at 1st. I could no longer afford to do so. I left work one day and the car was gone. Bottom line here is that these people don't care if they take the food out of your kids mouths as long as they get their money. I got evicted from 2 Apartment because I was trying hard to keep up with these rediculous payments and had no money for anything else. I lost everything behind DriveTime and their tactics. Buyer Beware of DriveTime. Stay away. Please. You will be sorry!!

Crystal
Richmond, Virginia
U.S.A.