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Drone-Works Drone Works, Zac Davis Scumbag, Scammer, FAKE DJI Repair Center for Inspire, Lies about Drone Nerds outsourcing their Repairs to Him Binghamton New York
This is only an attempt to make aware of the experience and loss I suffered at the hands of Zac Davis of Drone-Works.
First off, intial contact with Zac is super nice and very informative about what he can do, how fast his turnaround, and how he is so good that Rob from Drone Nerds send their Inspires to him to fix. He also stated they were over charging and that he could do a better job for lesser amount. So I think, Why not? Afterall, he knows Rob from Drone Nerds...Wrong! Here is when it gets interesting, I sent the Inspire to Zac for repairs, and as soon as he receives it he ask for the money through Paypal so I figure he is that good I will pay upfront since this is a super nice guy and he states he will be done with my drone in a few days...Wrong Again!! Feeling good about the transaction I decided to get my Inspire hydro-dipped afterall I was dealing with the best man for the job so I sent him my battery tops in addition to the Inspire 1 he already has on hand.
He shipped me back my drone, then the nightmare begins... I first I noticed my battery tops were not they new shiny tops I gave him to be painted they were used and actually two were rusted with one screw stuck in them both and then I noticed the pattern did not match the pattern for the Inspire 1 canopy the old bait and switch he did with me on my tops. When I asked him about it he said the tops will still fit on my batteries and they would be fine. Clue#2 That I was being screwed.
Now for the drone, upon intial inspection I noticed a few screws missing in and around my Inspire 1, I called Zac and discuss he excuse was his hands were not as small as the China men from DJI, Clue #3, something was not right with this Dude and a bit racist, Also, I notice one of the motors did not move as freely as the others, again this is all pre-flight inside the house inspection that I learned from a class I took from DSLR Pros Advance Flight with Inspire 1.
So now for the maiden flight, when I get outside and turned the Inspire 1 I get an error message, Esc issues and to turn off Inspire 1 and turn back on, if problem continues call DJI. I turned off and turned on, and they drone spun up, so I hover about 10M and notice that they motors did not sound as fluid as they did before I sent my drone in for repairs. So I landed it and turned it off I noticed, that the one motor that was stiff upon my intial inspection had stopped spinnig way before the other three did. I that point I texted Zac, nothing from him, so I called he sent me to voicemail. So I tried the drone again, I turned it on and get the same message ESC errors turrn off Inspire and turn back on. I did and powered it up, so I brought it back up 10M and still sounds like the motors were struggling so I landed it. Powered it down and agian noticed that the one motor stopped spinning before the rest. Now knowing it is a motor issue I go to start it up again for the third time I get the same ESC error message to turn off and turn on, this time it doesn't do anything just continues to give me the Error ESC message. So I this point know that this Zac Davis is not returning my calls or texts. I go to Paypal thinking I am covered through buyers protection I file a claim and what do you know minutes after I file a claim Zac calls me and says I am trying to scam him and the only reason I am getting and ESC message because I must have crashed it! Wow, really? I could not believe that I was talking with the same guy that intially told about all the happy customers he has and how my drone would be better than new. Instead this jerk off decides to blame me and not only that sent me back my drone not put together properly with missing screws and when I took it to a shop to take a look they confirmed he used parts that was from a drone that had been some serious water issues. I could not believe that I had been had from a repair that should have been real easy and quick that this dude not only put USED parts in my Inspire,(after he told me DJI ships he new Inpire 1 parts to repair drone) he does not stand behind his work and used poor craftmanship and unethical practices to lure customers in. I asked Drone Nerds about Zac Davis they did not know him and stated they do not and would never outsource to anyone!!
So again theft by deception from ZAC DAVIS and DRONE-WORKS!!
I pray that no one else will go through what I have and lose money like this again...Oh and PayPal was useless to getting this resolve.
Also since I reported him he has the admins from other groups in his pocket and they kicked me out of the forums so I would not reveal his poor service.
BEWARE SCAM ARTIST
Just wanting to educate others on Zac Davis (607) 239-9119 and Drone-Works:
Don't take my word for it, here is another report/complaint:
complaintsboard.com/complaints/drone-works-scams-honest-customers-through-social-media-c763378.html
6 Updates & Rebuttals
Lucas bastoz
Alabama,USA
Zac is very good at what he does.. Scamming, lying and covering up his tracks
#7UPDATE EX-employee responds
Wed, May 04, 2016
I will not go into details because of the ties zac Davis has within the community which will consequently affect my work directly. Think of Zac as the modern drone mafia.. He has ties with the lowest scum in the industry. Anyone that tries to expose him will magically gets kicked off any forums or sites they try to educate the community. I really wish I could show you the conversations we have saved but at the end of the day people will choose to believe what they want and hopefully even ONE person reading this will save them from making the mistake of supporting this theif
Tim
Hill City,Kansas,
USA
Drone Works
#7Consumer Comment
Wed, May 04, 2016
Zac Davis is my go to guy for parts and repairs. He has always went above and behond to get me flying again ASAP.
Drone Works
New York,USA
Really Fred?
#7REBUTTAL Owner of company
Thu, January 28, 2016
Ok so first off. Enlighten the world Fred, how does one send PayPal a video????? Impossible 2. You texted on Xmas eve and filed your PayPal Dispute before that on the same day. PayPal sided with me. Sorry you're so salty. But anyone can see your story has more holes than Swiss cheese
When there is Smoke there is Fire
#7Author of original report
Wed, January 27, 2016
First off, I am not going back and forth with Zac. Get to know Zac is getting to know his lies and his persuasive tacticts to win you over.
If you want to take a chance with your hard earned money or better yet your drone with this guy(Zac) then by all means go ahead. I am just trying to protect someone else and educate them on my experience with Zac Davis and his company Drone-Works. I wished someone had saved me but it's too late for me. Hopefully this sheds some light on who he really is and protect others.
Secondly, Paypal only sided with him because he sent them video of his drone flying not mine which happens to be the same color as the one he owns which flies. It does not take a genious to figure all of these drones are white and all you need to do is film one in the air and they all look alike, but these guys at Paypal are worthless in that department. He never sent me a video of my drone flying and it took me a week to get mine out because of Christmas and having to do family duties.
As far as trying to scam him...I paid him upfront not questions asked, now Who is scamming Who?
I was not worry about my drone because I knew it would fly. Afterall, I was dealing with a guy who major repair centers/dealers like Drone Nerds send their repairs to him or at least that what he, the infamous Zac Davis said, (another lie). When I spoke to Drone Nerds they did not even know who this guy Zac Davis was.
Don't believe me?
Call Drone Nerds and ask them do they send their Inspire 1 to Zac Davis/Drone Nerds for repairs?
dronenerds.com/
(786) 708-7807
So let me enlighten you good people, I did not fly it twice it hovered (10M) because the motors were struggling I landed and on the third try it did not spin up, and I only tried for the third time because I could not get in contact with him at all when at first he used to answer all of my call and txt.
Another issue he failed to address, is why all the missing screws and parts not being not fitting correctly.
For my money, I would go to a reputable company versus fastest process, gimmicks, or inflated comments for a company that over promises and under deliver.
Like I said it's too late for me, I am hoping to save the good people out there by making you aware of the dealings with the real Zac Davis and his practices at Drone-Works.
Drone Works
Binghamton,New York,
USA
2 Sides
#7REBUTTAL Owner of company
Tue, January 26, 2016
This is in response to the glowing letter posted by Ifly in Atlanta, GA
Actually this customer is Fred Davis, (((REDACXTED))) Davie, Florida 33314. So first off we lie about our name and location. Secondly, Mr Fred Davis is just mad that his scam didnt work. EVERYONE knows that paypal barely ever sides with the seller, almost always the buyer, as even stated on this very site here. I repaired this customers drone, about a week later xmas eve, he texts me as says, "on my 3rd flight I got an ESC Error" ok well if it had been my mistake or wrong doing, it would have failed on the first flight. however I test flew it before it went back to him and sent a vid of it in the air, so he knew he couldnt say it didnt work on flight number 1. This entire thing was an attemp to get HIS crash fixed for free period!. I see he says he took the "Advanced level flight training" well than he wouldnt have crashed in the first place and broke every piece of carbon fiber which I replaced and there was no mention. at his request I re-used his motors and ESC's. same as i told paypal and Fredrick many times, I have no problem fixing your drone. So thats how it really went down. Also the other link he posted was him as well.
Drone Works
Binghamton,New York,
USA
2 Sides
#7REBUTTAL Owner of company
Tue, January 26, 2016
So I got an email this morning from some company that wanted me to pay them to "Clean up this complaint" I dont know if thats what this site is all about or what, but every story has 2 sides.......
First off. The customer who made this complaint must not be that serious as he lied about who he is and where hes from, Ill straighten that out now..
Fred Davis
(((REDACTED)))
Davie, Florida 33314.
Phone number (((REDACTED)))
Now that that is out of the way, after repaiting this gentlemans drone, approx a week later I get a message from him that says, I flew it a couple times and I got an error. Before I could respond, he had filed a paypal dispute. I texted and asked him to send it back and I'd take a look. the next day, I get an email from paypal that Fred Davis wanted a full refund, and keep all the parts I supplied to fix his drone, (Carbon Fiber Arms, center section, etc etc) also keep in mind that the part he claims didnt work after a few flights was not replaced by me. So now im getting scammed and even according to this very site, paypal always sides with the BUYER.
This was not the case as this customer first , after paypal said he needed to return the drone he sent a package which should have weighed 16LB but weighed .03LB. Package arrived, and needless to say was not the drone. Even after the attempted scam, paypal gave him one more chance to return the drone, and to be straight, I have no interest in keeping his drone, I wanted to fix it and ship it back and be done with this guy. Yesterday I got the email from paypal that the case was closed and they sided with the seller.. Again RARE occurence.... Even now i would still be willing to take a look and get him all fixed up. And as far as the other company he named, I have a great relationship with them.