Dropshipdesign.com WARNING: Stay away from this company! Biggest internet fraud ripoff artists I've seen! Ripoff Mill Creek Washington
I signed up with this company for several reasons. One: I was going to start a business on Ebay, Two: We own a satellite installation co. and we were going to offer our new customers free gifts from dropshipdesign.com as a 'thank you' gift.
Well....I sold 2 items through ebay. The first was for an mp3 player. The 2nd was an expensive espresso machine. 2 different customers, 2 different items.
The first item arrived at the customers' house damaged/not working, and the wrong color (not what was pictured in dropshipdesign.com's 'ebay wizard'. After SEVERAL emails to them, asking for an RMA#, I finally got it. The customer shipped it back and asked for a replacement. 3 weeks later, I get a refund on my paypal account!!So far, I've lost $ on ebay fees, paypal fees, etc. So I order the customer another mp3 player only to find out that the shipping charges have gone up. Now I'm out another $2.something. I'm having the mp3 player shipped to me, then I will overnite it to the customer (so I know it's the right item and not damaged).
Now, the espresso ordeal. The customer FINALLY receives it only to open it and find the plastic bag surrounding the machine WET...which leads me to believe it's a USED machine.
I'm STILL Trying to get an RMA# so the customer can return it.
I have asked these jerks over and over for a phone # that I can call to speak with a HUMAN about these problems only to get replies stating that they cannot give phone support! Even if I offer to pay for the call!!!!!
I'm glad I only sold 2 items on ebay! Once I get these 2 problems resolved, I'm cancelling this whole mess and hiring an attorney to sue them! This is fraud up one side and down the other!!!
If any other people here decide to get a class action law suit up against these people, please let me know! I'M ALL FOR IT!!!!
Upset in SC!!!
Teresa
Easley, South Carolina
U.S.A.
1 Updates & Rebuttals
Teresa
Easley,South Carolina,
U.S.A.
You wont BELIEVE THIS!!!!!!
#2Author of original report
Thu, January 05, 2006
Well, I just received the MP3 player that I had to order for a customer. She had bought one through me on Ebay and when it arrived to her, it was damaged/broken/not working and not the correct color. After weeks of emails, I finally got an RMA# for her and she shipped it back to the company. We requested an exchange for a working item, but instead I received a refund. So, I turned around and ordered another one for her, but I had it shipped to ME so I could make sure it was a working item.
I received it today via FedEX. You wont believe this!
It is the SAME identical one that my customer returned to them!
On top of that, they left letters from OTHER customers inside the bag with the mp3 player. This SAME MP3 player has been sold to several OTHER customers, all who returned it as damaged!!!!
They obviously never even LOOKED inside the box! They just re-sell the same item and make a killing on shipping!!
Isn't this some sort of internet fraud or mail fraud??
I have EVERY email that has gone between me and dropshipdesign...the last email that I sent I asked if they were actually sending me the same mp3 player that my customer had returned. They replied with a 1 word email..."YES".
When I originally ordered the mp3 player for my customer from ebay, it did NOT list as a refurbished item. It listed as NEW.
AFTER I ordered it, it listed as Refurbished. At the time that I ordered it for the 2nd time, it was NOT listed as refurbished.
There HAS to be something that I can do! I have PROOF that this SAME broken item has been sold over and over...I have the actual letters from the OTHER customers that returned this thing.. along with their names and addresses.
If ANYONE can point me in the right direction, PLEASE do!
I am out $199.00 for the 'membership fees', shipping charges, ebay fees, paypal fees, and now the small profit that I actually made on the sale.
I have requested to speak with someone over the phone SEVERAL times but they refuse. They wont even allow me to call THEM.
This whole thing just has me in total shock! I've suffered through ebay with my customers and I'm totally stressed out.
I dont even want to think about the problems that will come from the OTHER item that I sold (the Espresso Machine that arrived damaged and wet in the bag/box). I KNOW it's going to be another headache just like this one. Two totally different items...two totally different customers...SAME problem with both!
I wish I had done my research better before paying these crooks $199.00. I would have NEVER done business with them!!!!!
PLEASE HELP!!!!
Teresa
South Carolina