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Dropshiponauction sent wrong color of item instruction in spanish, no customer help, run around ripoff Mill Creek Washington
They did ok to start. 3 phones then they sent my customer the wrong color of phone. a phone that was not even on ther display page. I tried to contact 2 days later they said send invoice number. I did
2 more days I tried to contact they said sorry that they would contact warehouse. 2 more days I contacted them again this time raising hell. By this time my customer thinks I am trying to rip him off. I stayed in contact with him. Now my paypal has been locked up. Then they reply and ask me what the problem is
I replied again for the 4th time havent hear anything back yet probably will 2 more days. I had to buy the phone back from my customer, pay shipping, insurance, buy a money order cause my paypal is locked, and send it registered mail! By the time all this is over with I'll be broke.
I am disable along with my wife. I started this adventure to help with our medical bills and expences now it will take 6 mo to get back where I was to start with all beceause they don't have ANY CUSTOMER SERVICE! Or just dont care. Beware of this co. It's playing russian roullette
thom
kings mountain, North Carolina
U.S.A.
5 Updates & Rebuttals
Thomas
kings mountain,North Carolina,
U.S.A.
customer service needed
#6Author of original report
Thu, April 06, 2006
as i sais all was well untill they sent wrong product! i cant get any customer service to fix this mess as far as selling there products,that was there selling point for ME to sell for them,and they would take care of the rest of the shipping and handling,this was there claim it cost me 99.00 for there agreement i expected them to live up to there agreement,they didn;t and still havent,but they still got my 99.00 ,and iam out a210.00 phone plus all the other expences,i have got to eat,and if i was a rich man i wouldn;t be fooling with all this nonsence any how,but we arent all born with a silver spoon,some of us have to scrach for a living,but we all live and learn,god bless and have a great day
Thomas
kings mountain,North Carolina,
U.S.A.
customer service needed
#6Author of original report
Thu, April 06, 2006
as i sais all was well untill they sent wrong product! i cant get any customer service to fix this mess as far as selling there products,that was there selling point for ME to sell for them,and they would take care of the rest of the shipping and handling,this was there claim it cost me 99.00 for there agreement i expected them to live up to there agreement,they didn;t and still havent,but they still got my 99.00 ,and iam out a210.00 phone plus all the other expences,i have got to eat,and if i was a rich man i wouldn;t be fooling with all this nonsence any how,but we arent all born with a silver spoon,some of us have to scrach for a living,but we all live and learn,god bless and have a great day
Thomas
kings mountain,North Carolina,
U.S.A.
customer service needed
#6Author of original report
Thu, April 06, 2006
as i sais all was well untill they sent wrong product! i cant get any customer service to fix this mess as far as selling there products,that was there selling point for ME to sell for them,and they would take care of the rest of the shipping and handling,this was there claim it cost me 99.00 for there agreement i expected them to live up to there agreement,they didn;t and still havent,but they still got my 99.00 ,and iam out a210.00 phone plus all the other expences,i have got to eat,and if i was a rich man i wouldn;t be fooling with all this nonsence any how,but we arent all born with a silver spoon,some of us have to scrach for a living,but we all live and learn,god bless and have a great day
Thomas
kings mountain,North Carolina,
U.S.A.
customer service needed
#6Author of original report
Thu, April 06, 2006
as i sais all was well untill they sent wrong product! i cant get any customer service to fix this mess as far as selling there products,that was there selling point for ME to sell for them,and they would take care of the rest of the shipping and handling,this was there claim it cost me 99.00 for there agreement i expected them to live up to there agreement,they didn;t and still havent,but they still got my 99.00 ,and iam out a210.00 phone plus all the other expences,i have got to eat,and if i was a rich man i wouldn;t be fooling with all this nonsence any how,but we arent all born with a silver spoon,some of us have to scrach for a living,but we all live and learn,god bless and have a great day
Larry
West Sacramento,California,
U.S.A.
How could this possibly go so wrong?
#6Consumer Comment
Thu, April 06, 2006
You sold a product you did not own or have in your possession. After you sold it, you ordered the product from a drop-shipping service. Do you think they had the product in their possession or do you think they just passed your order on to someone who did have it? Gee! What could possibly go wrong with selling things you don't own?