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  • Report:  #57193

Complaint Review: Drugstore/Synapse Connect

Drugstore.com/Synapse Connect rip-off - They billed me for something I didn't order. Swedesboro New Jersey

  • Reported By:
    Hunt Sta New York
  • Submitted:
    Fri, May 16, 2003
  • Updated:
    Fri, May 16, 2003
  • Drugstore/Synapse Connect
    www.drugstore.com
    Swedesboro, New Jersey
    U.S.A.
  • Phone:
  • Category:

When ordering from Drugstore.com, there is a a reward that pops up for 6 months free on up to 3 magazines.

It turns out they send this to Synapse Connect, Inc. And they bill you for a year Subscription. As soon as I seen it on my order, I E-Mailed Drugstore to remove this. No response. E-mail the next day. No response. Get letter my order has been done. Call phone number and it is nothing but machine you talk to. Then called Drugstore, and they tell me, we can not cancel this (by the way they are partners with Synapse Connect)

Seems to me if you are Partners you should have no problem cancelling these Subscriptions. BAD BUSINESS UNHAPPY IN NEW YORK

Deborah
Hunt Sta, New York
U.S.A.

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