DT Distributors Texas police supply online, VERY POOR CUSTOMER SERVICE, ACTS LIKE, FEELS LIKE A SCAM BONHAM, Texas
Have done business with this company several times in the past two years. Never had a problem until this order. I never had a reason to try and contact the company before this order and can not believe the lack of customer service.
Called them 5 times in four days, left a message the lastthree times with each message becoming stronger in verbiage. No reply at all. Sent three emails to them none have come back undeliverable, but none have been answered yet ether.
At this time I recommend that everyone avoid this company. Just wished I looked them up before now.
2 Updates & Rebuttals
PSO Customer Service
Bonham,Texas,
Great Business Recommend now A++++
#3REBUTTAL Owner of company
Fri, March 07, 2014
We have worked hard to make sure every customer that had an issue has now been resolved or issued their product for free. We are processing several thousand orders a week at 99.2% A+ ratig.
Any quesiotns or concerns we will go 100% beyond expectation to resolve your issue.
rsmatthews
Monroe,Washington,
United States of America
Finaly I have been contacted
#3Author of original report
Thu, January 27, 2011
Less than 24 hours after posting my report; I was contacted by Kate. Here is her reply.
I will continue to post updates. Ron, Oh no the factory shows they shipped all four box, but I looked at the UPS tracking and the weight is not right. The package is equal to waht you say and thats one box. I will notidy them and see what th ehold up is. If they ar eon backorder I will issue a refund. Very disappointed in NIK.
Thank you, Katie
Internet Sales Police Supply Online
PO Box 596
Bonham TX 75418
http://www.policesupplyonline.com