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  • Report:  #1366527

Complaint Review: DTE energy

DTE energy Stolen Electrical meter before my restaurant grand opening Troy Michigan

  • Reported By:
    Sahar — Troy Michigan USA
  • Submitted:
    Fri, April 07, 2017
  • Updated:
    Fri, September 29, 2023

I was getting my new Resturant reddy for grand opning. On Friday morning last week I found out that someone stole the electrical meter. I wasn't so sure what or why that happend. I contacted DTE to report Dowen wire and to re-stoer the power. they assure me that they will be in fixing the problem ASAP.

I also reported the incident to the police station in Troy.

Dowen wire is an emergncy, no one show up until Monday just to cover the dowen wire. I kept on calling to get updates, Spoke to almost everyone Including 2 supervisor. I was on the phone and on hold for a long time, very frustrated.

finally yesterday aound 1:00 pm one person showed up and in 5 minuts put a new meter. still no power.

he said "thats not me, someone else will come and check the wire"

As of today Friday 4/7/2017 no one show or follow up with me, or explain any reason for the delay.

 

I cancelled my Health department pre- opning inspections twice, I was so exited to open my new resturant after getting all of the inspection from the city of troy approved, Hoping to do my grand opning on Easter.

 

 

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