Complaint Review: DTLA Derm

I feel really bad for leaving a negative review but I want to make sure I advise people so they can save their money and false hope. So I went here a few years back when I was 18 trying to help with my acne and scarring. I went in with my mom and spoke to the fancy guy with the suite and they just feed of every insecurity you have dealing with acne. They had me take off my makeup and hold and mirror and asked what would you change about yourself.

They are smart they make you look at yourself and remind you how much you want to change and they make sure you remember how much you hate looking in the mirror. Anyone with acne know looking and having no makeup is torture and just reminds you . So I cried and my poor mom( single mom) cried to and asked how can you help her it hurts me to see her always so insecure and hurting over this.

So they offer packages and blah blah with treatments that would help. My acne wasn't horrible and my scarring either but it feels like it is to me u know. So they said 8 to 12 treatments should do it and we can offer this . Prices were wow and my mom is a single mom so we only got 4 treatments. Sooo I got the four and all his rx face washing pads and creams . Lets me just say noo difference I mean I didn't except perfection but I thought I would see a lil change and nope nothing.

I had abilling problem with these peple and had to deal with the office manager. Some miserable queen named Josh Osborne. Totally unhelpful and would not work with me to solve the problem. He would just yell at me over the phone.  OMG!

My advise please before going here research your options and know they feed off the insecurities you have so don't let him. I found a great doctor and office.(((REDACTED))) dermatology in Fullerton . Amazing doctor and staff;).

God Bless