Complaint Review: DTLA Dermatology

I must say I will not be a return customer. When I called for an appointment I asked if they took my health insurance and was told by the office manager that they did. Of course, when I arrived, the receptionist told me that they didn't--and she said so very combatively. She was not helpful or understanding at all, even though I was still willing to pay out of pocket for the service. I spent no more than 3-5 minutes (for $150!) in a room with Dr. herself, who prescribed me two creams and told me if they didn't work to call him and he would write me a prescription for the pill version of one of the creams. Well, of course they did not work, so when I called him after a month of taking these creams and suffering, it took his office a week to get back to me. Some receptionist told me to take an "over the counter Cortisone Cream". Well that made my problem get much, much worse! So I called again, and once again it took days for them to get back to me, just to say that I would have to schedule another visit before he would prescribe me the stronger medicine! I told them at $150 for 5 minutes at a doctor's office that lied about taking my insurance...no thank you. If he didn't get it right with the first three medications, then either he is not a very good doctor or he is just trying to squeeze all the money he can out of me. Maybe he can afford to throw around money like that, but most people live in the real world and can't afford spending hundreds of dollars on non-life-threatening medical treatments.

Sad, just sad

Life is good!