Complaint Review: Dun & Bradstreet D&B Dun And Bradstreet DNB

Dun & Bradstreet called us today attempting to extort money to make their D&B report accurate.

Email sent by Mark Engler - As per our conversation, I would like to invite you to visit our Learning Center where you will not only learn how the Scorebuilder Plus will be a solution to xxxxxxx but you will also learn how you can Leverage Business Credit to win and keep great customers, vendors and business partners.

As you can see you have a (--) score, which 6 emails went out in the 2 months and 41 emails sent to others in the last 12 months. You can also see where there are 3 late payments being reported against xxxxxxx which we can dispute for you.

After you have had an opportunity to look around our learning center, please call me and I will get you matched up with the best solution given your companys unique needs.

We did not call him back, so he called us....

The conversation I just had with Mark Engler (englerm@dnb.com) shocked me for such a formerly reputable company. Mark informed me that he was a credit specialist and wanted me to give him our top creditors to improve/fix our report. I told him I was not comfortable giving him that information, that is what you do, why are you asking me. I informed him that we are debt free and not in need of credit.

He then told me that I do not have an option.  I aksed him what is this going to cost.  He told me $499.

I declined his offer and expressed that the D&B information should be accurate all of the time and not contingent on me paying for them to correct it.

They charge companies to release the information. Why wouldn't it be accurate? I will not pay, nor will I ever trust D&B information for my business. Why would anyone buy information from this company??