Durabrand By Lenoxx Electronics Corp CUSTOMER SERVICE # DISCONNECTED...NO WAY TO REACH COMPANY 1/08 Edison New Jersey
Purchased Durabrand phone at Walmart 1/08. Programming instructions do not work...needed cust service help and when I try to call Cust Serv # in manual, recording says its disconnected with no other way to contact....a number of reports state that they do not answer their emails and its like they dropped off face of earth. What am I suppose to do with this un-operational telephone and where is this company's customer support and what is Walmart thinking when they choose to represent and sell this company's products??? Totally discusted and annoyed PJ Ocala, Florida
PJ
Ocala, Florida
U.S.A.
4 Updates & Rebuttals
Smurfy
Villa Rica,Georgia,
U.S.A.
call walmart
#5Consumer Suggestion
Tue, July 01, 2008
call walmart corporate and demand they exchange them.
1-800-925-6278
Several things to remember ..
durabrand is trademarked by walmart, lenoxx was just a supplier. Walmart knew lenoxx could not honor the warrantee when they sold the product. They had to have known they were out of business. Lenoxx went under in December of 2007.
they missrepresented a material aspect of a product, that being that there was warrantee when they knew there was no one to honor it.
Walmart has agree to exchange mine for one of equal or lesser value (I assume would also credit me the full amount for one of higher value, which I will likely get)
Smurfy
Villa Rica,Georgia,
U.S.A.
call walmart
#5Consumer Suggestion
Tue, July 01, 2008
call walmart corporate and demand they exchange them.
1-800-925-6278
Several things to remember ..
durabrand is trademarked by walmart, lenoxx was just a supplier. Walmart knew lenoxx could not honor the warrantee when they sold the product. They had to have known they were out of business. Lenoxx went under in December of 2007.
they missrepresented a material aspect of a product, that being that there was warrantee when they knew there was no one to honor it.
Walmart has agree to exchange mine for one of equal or lesser value (I assume would also credit me the full amount for one of higher value, which I will likely get)
Smurfy
Villa Rica,Georgia,
U.S.A.
call walmart
#5Consumer Suggestion
Tue, July 01, 2008
call walmart corporate and demand they exchange them.
1-800-925-6278
Several things to remember ..
durabrand is trademarked by walmart, lenoxx was just a supplier. Walmart knew lenoxx could not honor the warrantee when they sold the product. They had to have known they were out of business. Lenoxx went under in December of 2007.
they missrepresented a material aspect of a product, that being that there was warrantee when they knew there was no one to honor it.
Walmart has agree to exchange mine for one of equal or lesser value (I assume would also credit me the full amount for one of higher value, which I will likely get)
Smurfy
Villa Rica,Georgia,
U.S.A.
call walmart
#5Consumer Suggestion
Tue, July 01, 2008
call walmart corporate and demand they exchange them.
1-800-925-6278
Several things to remember ..
durabrand is trademarked by walmart, lenoxx was just a supplier. Walmart knew lenoxx could not honor the warrantee when they sold the product. They had to have known they were out of business. Lenoxx went under in December of 2007.
they missrepresented a material aspect of a product, that being that there was warrantee when they knew there was no one to honor it.
Walmart has agree to exchange mine for one of equal or lesser value (I assume would also credit me the full amount for one of higher value, which I will likely get)