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  • Report:  #315951

Complaint Review: Durabrand

Durabrand ,Durabrand 10" LCD DVD player Markham Ontario

  • Reported By:
    River Falls Wisconsin
  • Submitted:
    Sat, March 08, 2008
  • Updated:
    Sun, March 09, 2008

I bought the Durabrand 10" lcd DVD player from Wal-mart for $173.93 last April. Should have a 1 yr parts warranty. The sound doesn't work so I go to wal-mart and they give me the runaround and a phone number that is disconnected. Since when does Walmart deal with shady manufacturers and I'm just slightly ticked off they won't stand behind a product even though it appears the manufacturer doesn't exist any more. Walmart just lost a customer, not that it appears they care...

Chad C
River Falls, Wisconsin
U.S.A.

1 Updates & Rebuttals


Chad c

River Falls,
Wisconsin,
U.S.A.

Walmart made good on bad product

#2Author of original report

Sat, March 08, 2008

I gave Walmart one chance and they came through. Must have been quite a number of complaints on this product. They let me make an in-store exchange for another brand. I guess I have to eat crow and they haven't lost a customer. I do have a DVD player that works now, which is the end goal any way.

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