Complaint Review: DVD Giant

Like one of the other people, I too had been searching for "It Happened One Christmas" with Marlo Thomas for years, and was thrilled when I found it.  The price was reasonable, and I ordered it.  It didn't come for weeks.  I asked the company, and they said to wait for "15 business days."  After 17 "business days" (29 calendar days), I asked again where my item was.  They sent me a message saying they had credited back my card (we'll see if that happened), even though I had requested to have the item re-sent.  After reading the other complaints, maybe I didn't want that, if their products don't play!  Going back to the original site, they don't list this item anymore, but a similar-looking site called "SilverAge Films" still offers it.  I'm afraid to order, thinking I'll just go through all of this again!  I'm wondering if this is a scam, getting people to order things, not sending them, and hoping people forget so they can just keep the money.