DVDGator.com product never delivered Oakville, Ontario
On December 11, I ordered a DVD boxed set from DVDGator.com for $49. I received an email confirming the sale and the sale was posted to my credit card on December 13. The confirmation indicated delivery in 1-3 weeks. On February 7 (some 7 weeks after the order) I emailed DVDGator reporting that my package had never arrived. I recieved a response from Gordon Kennedy, Customer Supprt Manager, reporting that the package had been returned and was being resent through USPS and should arrive within 3-5 working days. It has now been 7 working days. I have checked with my post office for the package, thinking that it might be caught up there, but it has not arrived. I notice various other scam reports for Gordon Kennedy at DVDtiger.com and DVDmoose.com.